[Remote] Solution Consultant, Cloud Platform

Note: The job is a remote job and is open to candidates in USA. Atlassian is a company focused on unleashing the potential of every team through their software products. They are seeking a Solution Consultant with a Cloud Platform focus to provide strategic technical guidance and help customers maximize their investment in Atlassian products. Responsibilities • Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers • Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions • Identify and promote opportunities for service and product expansion within a client’s organization • Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams • Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas • Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers • Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events Skills • 4-6 years of experience within SaaS companies • 2+ years of experience in customer-facing roles where you've engaged with and influenced customer stakeholders that range from technical administrators to executive leadership • Demonstrated expertise in our Cloud Platform, including: Experience administering Atlassian Cloud ecosystems including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc • Background in SaaS based-architectures, integration methods, and associated security considerations • Experience performing Atlassian's Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models • You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication • Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices • Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams • Experienced working with large customers in a consulting or technical expert capacity Benefits • Health and wellbeing resources • Paid volunteer days • Benefits • Bonuses • Commissions • Equity Company Overview • Atlassian is a software company that offers proprietary software products for teamwork, project management, and software development. It was founded in 2002, and is headquartered in Sydney, New South Wales, AUS, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship • Atlassian has a track record of offering H1B sponsorships, with 263 in 2025, 184 in 2024, 190 in 2023, 259 in 2022, 156 in 2021, 162 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job