[Remote] Software Engineering Manager

Note: The job is a remote job and is open to candidates in USA. One Inc is a fast-growing company revolutionizing the insurance industry with its digital payments platform. They are seeking a Software Engineering Manager to lead and grow a team of software engineers, focusing on transforming and modernizing their Digital Payment platform while embracing AI-enabled software development methodologies.ResponsibilitiesAs a manager, you will lead and oversee several global teams comprising of professionals, including software engineers and leverage the use of Agentic AI in the development process. Your role will involve coordinating team efforts, ensuring high-quality outputs, and fostering a collaborative environment to drive innovation, quality and efficiencyBuild a technology team that is inclusive of employees and contractors across multiple vendors and geographic regionsEffectively manage and coordinate teams working on multiple concurrent projects, ensuring timely progress and high-quality deliverablesDrive strategic technology initiatives by collaborating with cross-functional teams (Product Managers, Architects, Engineers, SMEs, etc.)Work in a consultative fashion to improve communication, teamwork, and alignment across teams inside and outside the organizationFacilitate design and code reviews for new product developmentLead and Participate in: Program Increment and Sprint planning; User Story Decomposition and Sizing; Team Member assignment of User Stories and Sprint TasksFacilitate the translation of business requirements into technical designs and develop high-quality code that is both scalable and resilientAdhere to coding principles such as SOLID and DRY while applying Secure Coding StandardsCollaborate with Enterprise Architecture to help develop a microservice architecture which is inclusive of supporting transition statesAdopt a continuous improvement philosophy to API standards and frameworks. This is inclusive of ensuring that newly developed APIs are fully backward compatible and do not introduce breaking changesLead the implementation of an API Test Automation Framework that is inclusive of Unit Testing and Performance/Load TestingContribute and evolve One Inc’s AI enabled software development methodologyGuide team members in leveraging AI tools for code generation, refactoring, and documentation, ensuring alignment with secure coding standards and architectural principlesRemain aware of emerging AI capabilities in software engineering and proactively evaluate and adopt tools that enhance team productivity and platform reliabilityCollaborate with the Security team to maintain PCI compliance of platformsCollaborate with Quality Assurance teams to remediate testing gaps and ensure no defects escape to productionInfluence and contribute to end-to-end product architecture and provide feedback on product strategyServe as an engineering leader for escalated client impacting events, while driving issue resolution, and long-term preventive actionsRespond to production issues in line with SLAs, ensuring quick resolution and communication of incidentsTroubleshoot production issues by leading engineers to implement fixes while ensuring platform stability and performanceProvide input into long-range product requirements, best practices, and operational guidelines to improve platform reliability and serviceabilityCreate and manage Key Performance Indicators (KPIs) to continuously elevate engineering standardsContribute to documenting One Inc engineering best practices while ensuring consistent team adherenceContinuously monitor platform performance metrics and proactively mitigate potential scalability issuesExperience leading engineers working with several programming languages, such as C#, .NET Core, Java,PHP and REST APIExposure to multiple programming languages and platformsWorking knowledge of AI-enhanced development tools such as GitHub Copilot, Cursor, and similar platforms to accelerate coding, improve code quality, and streamline debugging workflowsExperience in Azure or AWSExperience with Cloud Native Architecture, Containers, and MicroservicesExperience in large-scale implementations of cloud-native solutionsProficient in TDD (Test Driven Development), Domain Driven Architecture, Service Oriented Architecture, and Self-Contained ServicesFamiliarity with PHP SugarCRM Framework a PlusExperience working as a software engineer in insure-tech or fin-tech space, a plusExperience in credit card transaction processing, a plusDemonstrated success in designing solutions for high volume, scalability, and availability in these domainsMore than 10 years of software development experienceAbility to independently lead and deliver large, complex projectsExperience with Agile development methodology (e.g., Scrum)Experience with Scaled Agile Framework (SAFe) (desirable)Effective Communication: Proficient in written and verbal English communicationAbility to effectively collaborate across cross-functional teamsAbility to mentor and coach team members, helping them understand architectural concepts and advancing their technical developmentFoster an inclusive work style, ensuring that the right team members and stakeholders are involved in resolving critical issuesBuild a transparent and open work environment where discussions about issues are encouragedAbility to work with cross-functional teams (developers, architects, security analysts) to remediate issues and implement sustainable technology changesInvolve the right people from various teams to ensure effective and comprehensive issue resolutionAbility to create and monitor Key Performance Indicators (KPIs) to drive continuous improvement and engineering excellenceSkillsExcellent technical experienceOutstanding leadershipKeen analytical skillsStrong business insightSaaS product development experienceExperience leading engineers working with several programming languages, such as C#, .NET Core, Java, PHP and REST APIExposure to multiple programming languages and platformsWorking knowledge of AI-enhanced development tools such as GitHub Copilot, Cursor, and similar platformsExperience in Azure or AWSExperience with Cloud Native Architecture, Containers, and MicroservicesExperience in large-scale implementations of cloud-native solutionsProficient in TDD (Test Driven Development), Domain Driven Architecture, Service Oriented Architecture, and Self-Contained Services10 years of experience in the Information Technology field3+ years of management experience within software engineeringAbility to mentor and coach team membersAbility to work with cross-functional teamsAbility to create and monitor Key Performance Indicators (KPIs)Proficient in written and verbal English communicationAbility to independently lead and deliver large, complex projectsExperience with Agile development methodology (e.g., Scrum)Familiarity with PHP SugarCRM FrameworkExperience working as a software engineer in insure-tech or fin-tech spaceExperience in credit card transaction processingExperience with Scaled Agile Framework (SAFe)Ability to travel to Mexico, Canada, California, India, TennesseeBenefitsMedical, dental, and vision insuranceLife insuranceStock optionsCommitment to a solid work/life balanceA policy of promoting from within whenever possibleCompany OverviewWe understand how paramount the customer experience is to a carrier's success. It was founded in 2012, and is headquartered in Folsom, California, USA, with a workforce of 501-1000 employees. Its website is https://www.oneinc.com.Company H1B SponsorshipOne Inc has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024, 1 in 2023, 1 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.