[Remote] Software Engineer, Voice Agents / AI - Deepgram for Restaurants

Note: The job is a remote job and is open to candidates in USA. Deepgram is the leading platform in the Voice AI economy, providing real-time APIs for speech-to-text and building production-grade voice agents. They are seeking a Software Engineer to develop and maintain scalable backend systems for their automated order-taking platform, focusing on integration with machine learning models and restaurant technology partners.ResponsibilitiesDesign, develop, and maintain scalable, high-performance backend systems for our automated order-taking platformCollaborate closely with our team to ensure the seamless integration of our backend with our ML models and client devicesMonitor and optimize the performance of our backend systems in production environmentsBuild and maintain integrations with 3rd party restaurant software systems like POS, loyalty, payment gateways, and customer data platformsImplement best practices in system design, code quality, and testing to ensure a reliable, secure, and maintainable systemOptimize AI pipeline to improve performance in challenging audio environments, robustly handle ambiguous customer requests, and rapidly scale to new menusPush the very boundaries of LLMs and voice AI technology to solve one of the technology industry’s historically elusive challengesRun experiments to validate the product impact of new functionalitySkillsBachelor's or Master's degree in Computer Science, Engineering, or a related field4+ years of hands-on experience in developing, implementing, and maintaining backend infrastructure in production environmentsProven track record of building and deploying scalable, high-performance backend systemsExperience with cloud-based infrastructure and deployment technologies, such as AWS and API designExcellent problem-solving skills and the ability to adapt to a rapidly evolving startup environmentStrong communication skills and the ability to work collaboratively with a teamWillingness to problem solve across our entire productAbility to proactively recognize problems and identify solutions to those problemsResults oriented and care about the impact of your workExperience working with audioExperience taking a backend system from zero to oneExperience building and maintaining a system that integrates with many 3rd party APIs, particularly Point of Sale systemsExperience with Python, Kotlin, or JavaExperience with containerization tools, such as Docker and KubernetesExperience working in or alongside AI / MLBenefitsMedical, dental, vision benefitsAnnual wellness stipendMental health supportLife, STD, LTD Income Insurance PlansUnlimited PTOGenerous paid parental leaveFlexible schedule12 Paid US company holidaysQuarterly personal productivity stipendOne-time stipend for home office upgrades401(k) plan with company matchTax Savings ProgramsLearning / Education stipendParticipation in talks and conferencesEmployee Resource GroupsAI enablement workshops / sessionsCompany OverviewDeepgram provides a voice artificial intelligence platform for speech-to-text, text-to-speech, and voice applications. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://deepgram.com.Company H1B SponsorshipDeepgram has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.