[Remote] Software Engineer Senior Manager- SAP (Remote)

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. The Home Depot is a leading home improvement retailer, and they are seeking a Senior Manager responsible for cloud-based SAP platforms. This role involves strategic leadership, operational expertise, and overseeing the implementation and support of systems to enhance sales and customer satisfaction.ResponsibilitiesDrives Systems Engineering by reviewing performance and directing work efforts of Engineers and vendors to ensure alignment with company, stakeholder, and end user prioritiesAligns Systems Engineering efforts across products and projectsUnderstands enterprise goals and KPIs to ensure value is delivered against themGains a thorough understanding of end user needs, both existing and potential, and uses that knowledge to help design infrastructure that exceeds expectationsCommunicates with key user and operational groups to understand business needsElicits ideas and assists team members with gaining shared understanding of systems engineering techniquesMarkets and promotes Systems Engineering capabilities so that end users understand the team's capabilities and the associated benefitsPresents complex design concepts and rationale to multidisciplinary teams, as well as to key stakeholders and business partnersContributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible mannerSupports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectivesProvides guidance on configuration, debugging, and support for infrastructureDocuments, reviews and ensures that all quality and change control standards are metGuides field and corporate roll-outs of technologyGuides the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needsReviews specifications for complex technology solutionsProvides regular status to leadership regarding progress of Systems Engineering effortsReviews and approves purchase requests for hardware and softwareMakes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metricsRemoves roadblocks and obstacles that may impair Systems Engineers to help ensure efforts meet strategic, financial, and technical goalsReceives and prioritizes escalations and incoming requests from product teams and stakeholdersGuides the production of in-house documentation around solutionsMonitors tools and proactively helps teams struggling with systems issuesProvides leadership, mentoring, and coaching to Systems Engineering professionalsAttracts, retains, and develops top talentConducts annual and mid-year reviews, reviewing individual development plans and providing performance feedbackFosters collaboration with team members to drive value and identify and resolve impedimentsAdvocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needsGuides more junior team members in strategy, alignment, analysis, and execution tasksParticipates in and contributes to learning activities around systems engineering core practices (communities of practice)SkillsMust be eighteen years of age or olderMust be legally permitted to work in the United StatesThe knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job6 years of relevant work experienceStrategic Leadership & VisionStrategic Roadmap Development: Ability to define and execute a multi-year technology strategy that aligns SAP platform capabilities with broader business goalsInnovation & Transformation Management: Proven experience leading large-scale organizational or digital transformations, particularly the migration of legacy environments to modern, scalable infrastructureExecutive Presence: Skilled at communicating complex technical concepts, risks, and project statuses to senior executives and non-technical stakeholders to gain buy-in and drive decision-makingOperational Oversight & GovernanceEnd-to-End Service Delivery: Accountability for the stability, performance, and security of global enterprise platforms, ensuring consistent service levels and minimized downtimeArchitecture & Design Governance: Expert-level understanding of enterprise architectural principles, including high availability, disaster recovery, and the integration of third-party solutionsMethodology Mastery: Proficient in overseeing projects using various delivery frameworks, such as Agile, Waterfall, or modular implementation methodologies, to ensure efficient project lifecyclesPeople Management & Talent DevelopmentTeam Leadership: Experience managing large, diverse, and often geographically distributed teams of engineers, architects, and analystsMentorship & Coaching: A commitment to developing a 'deep talent bench' by providing career guidance, technical coaching, and performance management to high-performing associatesCulture Building: Ability to foster a collaborative environment that values continuous learning, curiosity, and high accountabilityBusiness Acumen & Risk ManagementFinancial Stewardship: Experience managing significant capital and operational budgets, including conducting cost-benefit analyses and optimizing infrastructure spendStakeholder Partnership: Ability to build strong, collaborative relationships with cross-functional partners in Finance, Supply Chain, and Merchandising to understand their needs and deliver value-driven solutionsCompliance & Risk Mitigation: Experience conducting risk assessments and ensuring that platforms meet rigorous enterprise standards for security, data privacy, and regulatory complianceExtensive Industry Experience: Significant professional experience in technology management, with a clear history of increasing responsibility in enterprise software or platform operationsProblem-Solving Mastery: A proven ability to navigate highly ambiguous situations and solve complex business problems using analytical methods and structured communication6-8 years of relevant work experienceProfessional experience in the following areas: Infrastructure Engineering, Network Engineering, Database Engineering, or Security EngineeringProficiency in working as part of a collaborative, cross-functional, modern engineering teamProficiency in guiding more junior team members through systems engineering fundamentals in a professional settingProficiency in managing and growing team members in a professional settingProficiency balancing workloads across teamsProficiency managing and growing vendor relationships; experience with vendor negotiationsProficiency in infrastructure, network, database or security troubleshooting and remediation; experience with at least one otherExperience installing and upgrading applications or databases and performing system maintenanceExperience with networking, system and hardware design and architecture, DBMS concepts, SQL programming, and client server conceptsExperience with system and environment analysis, design, and optimizationExperience with object oriented programming languages (preferably Java), distributed computing environments, and code reviewsExperience with system security design and managementExperience with disaster recovery planning and engineeringExperience monitoring the operational status and performance of, and configuring as well as tuning systems, networks, or databasesExperience with operating system commands and utilities as well as scriptingExperience working with cloud platforms such as GCP and AzureProficiency in supporting a 24x7 retail operationCompany OverviewThe Home Depot is a retailer of hardware, consumer goods, and DIY supplies both online and offline while providing home delivery services. It was founded in 1978, and is headquartered in Atlanta, Georgia, USA, with a workforce of 10001+ employees. Its website is https://www.homedepot.com.

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