[Remote] Software Engineer (Backend), GTM Tooling

Note: The job is a remote job and is open to candidates in USA. Cockroach Labs is a pioneering company focused on building resilient and scalable infrastructure for the next era of software. They are seeking a Backend Software Engineer to enhance their internal knowledge and intelligence infrastructure, supporting the Revenue team and the company as a whole through the development of impactful tools and workflows.ResponsibilitiesDesign, implement, and maintain new features and integrations that enhance the GTM OS, our new system for delivering actionable intelligence across the companyInvestigate and resolve complex performance and reliability issues within the GTM OS and its data pipelines, ensuring production-grade availabilityBuild observability and monitoring capabilities into the systemPartner directly with internal teams to understand how they spend their time and identify opportunities where we can better support themPresent and consult across Cockroach Labs to showcase the work we’ve built and help teams understand how to best leverage itContinuously improve and manage the infrastructure, tooling, and supporting systems required to operate and scale the GTM OS effectivelySkills5+ years of hands-on software engineering experience, ideally with distributed systems or complex infrastructure projectsProficiency in at least one programming language; Go is preferred, but not requiredStrong understanding of containerization (Docker) and orchestration (Kubernetes)Working knowledge of CI/CD pipelines, version control (Git), and Infrastructure as Code (Terraform, Ansible, etc.)Experience working with at least one major public cloud provider (AWS, GCP, or Azure)Understanding of SQL and relational database fundamentals, including schema design and query optimizationProven ability to diagnose and resolve complex technical issues in production environmentsA track record of designing and building AI-powered systems, tools, or infrastructure that others use — not just for your own productivityDemonstrated ability to translate ambiguous problems into scalable, production-grade AI-enabled solutionsExperience integrating models and AI capabilities into systems with evaluation, monitoring, and iteration built inStrong written and verbal communication skills, capable of tailoring information to both technical and non-technical audiencesExperience designing and managing data pipelines for AI systems, including ETL for LLMs, vector databases, or feature storesEnthusiasm for staying up-to-date with emerging technologies and incorporating them into new or existing solutionsOpenness to giving and receiving feedback, with a mindset of continuous improvementWillingness to adapt to changing priorities in a fast-paced, innovative environmentPrevious experience with distributed databases or high-availability systems is a plusBenefitsStock OptionsMedical InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceProfessional Development FundsFlexible Time OffPaid HolidaysPaid Sick DaysPaid Parental LeaveRetirement BenefitsMental Wellbeing BenefitsCommissionFunds towards professional development resourcesFlexible paid time off11 paid holidays a year10 paid sick days a yearPaid parental leaveA 401(k) planWellbeing benefitsCompany OverviewCockroach Labs is a software company that develops a cloud-native SQL database for modern cloud applications. It was founded in 2015, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.cockroachlabs.com/.