[Remote] Software Engineer, Automations

Note: The job is a remote job and is open to candidates in USA. Scan.com is a digital health scale-up focused on making diagnostics accessible and efficient. They are seeking a Software Engineer for Automations to design and deploy solutions that connect with third-party systems, enhancing operational efficiency and patient throughput across their network.ResponsibilitiesDesign, build, and maintain automations that extract data from legacy physician platforms and trigger downstream patient scheduling workflowsNavigate a diverse landscape of legacy systems, building resilient scraping and data extraction logic that handles UI inconsistencies across vendorsDevelop robust error handling and exception management architecture, including structured exception queues, retry logic, alerting, and human-in-the-loop escalation workflowsBuild data validation and reconciliation layers that verify the accuracy of data transferred between systems, preventing downstream issues like patient mismatches and documentation errorsPartner with operations, engineering, and external partners to gather requirements, understand system stability needs, and plan for solution nuancesDocument all workflows, decision logic, edge cases, and process maps with the explicit goal of creating the foundation for future agentic AI automationLive integrations running reliably across a significant portion of our providers, with measurable reduction in manual data entryA scalable, templatized bot architecture is in place that enables new integrations to be deployed in days, not weeksException handling and monitoring infrastructure that maintains 99%+ data accuracy between external systems and Scan.com’s product, with clear escalation paths for failuresComprehensive documentation of every integrated workflow, decision tree, and edge case, creating a ready-made knowledge base for the transition to agentic AI automationA clear technical roadmap, built in partnership with the CPO and CTO, for evolving from a deterministic solution to intelligent automation as the company scalesSkillsProduction experience with platforms such as UiPath, Automation Anywhere, or Power AutomateProficiency in Python or similar languages for scripting, data transformation, and extending workflows beyond what native rolling supportsAn API-first mindset paired with pragmatism: you default to HL7, FHIR, or direct API integration where available, but know when and how to fall back to UI automationHands-on familiarity with navigating healthcare platforms, with an understanding of how appointment scheduling data is structured and surfaced across different vendor UIsStrong skills in data extraction from unstructured or inconsistent user interfaces, including building resilient selectors that survive updatesA track record of designing robust error handling and exception management systems, including retry logic, alerting, and structured escalation workflows rather than automations that silently failExperience building data validation and reconciliation processes that confirm accuracy across systemsStrong documentation habits and a mindset oriented toward building for handoff, understanding that your work today creates the foundation for agentic AI automation tomorrowA testing mindset applied to automation: you write tests for your automations, and validate outputs systematically, and don't consider a workflow done until failure modes are coveredExperience managing automation portfolios across dozens or hundreds of target systems, thinking in templatized architectures rather than one-off buildsComfort navigating stakeholder relationships to secure system access and technical cooperation from external partnersBenefits401kHealthcare, Vision and DentalAll the equipment needed for you to do your role effectivelyFlexible workingRemote or hybrid working optionsPersonal Development budgets18 days PTO plus public holidays10 paid sick daysInclusive policies designed by our team, for our teamCompany OverviewScan.com is a b2b2c diagnostic imaging platform serving both the UK & USA markets. It was founded in 2017, and is headquartered in London, England, GBR, with a workforce of 201-500 employees. Its website is http://www.scan.com.