[Remote] Social Media Manager

Note: The job is a remote job and is open to candidates in USA. Jamf is a company that helps organizations manage Apple devices effectively. They are seeking a Social Media Manager to oversee organic and paid social media channels, develop strategies, and elevate social media literacy within the marketing organization.ResponsibilitiesOwn and maintain the content calendar across LinkedIn, X (Twitter), Instagram, Facebook, and Threads by writing copy aligned to campaigns, product launches, events and brand momentsWrite, edit, and publish platform-native copy tailored to each channel’s tone and audienceLead community management: monitor and respond to comments, mentions, and DMs daily; escalate sensitive issues to Marketing leadership with recommended actionCoordinate with stakeholders across Marketing, Product, Events, Customer Education, HR and executive teams to source content, serving as the go-to social media resource for platform strategy, managing incoming requests via Jira with clear lead-time expectations, briefing requirements, and approval workflowsTrack and report on organic social performance using Oktopost and Google Analytics, delivering quarterly trend reviews and campaign-specific reports to Marketing leadership while applying UTMs to every shared link ensuring clean attribution and reporting. Proactively share platform updates and emerging trends with stakeholders to inform strategyDevelop and execute paid social strategies on LinkedIn and Meta across multiple regions to build awareness and support go-to-market goalsConfigure, manage, and optimize campaigns end-to-end: A/B testing creatives, targeting, ad formats, and budgets to drive continuous improvementManage regional budgets and monthly forecasting by partnering with Data Analysts to maintain attribution and performance reportingCollaborate with Product Marketing, Field Marketing and Content teams to align paid social with ABM and integrated campaign initiativesOwn day-to-day management of Jamf’s employee advocacy program on Oktopost, curating and loading content, onboarding new advocates, tracking and reporting on program performance and maintaining the rosterDrive participation through internal Slack communications, monthly recognition incentives and enablement, partnering with HR and leadership to activate executives as advocatesTrain and encourage advocates to personalize suggested copy, periodically audit what employees share for brand alignment, maintain enablement resources including copy guidance, UTM tutorials, and Oktopost how-to materialsManage the monthly advocate recognition program, incentive distribution and ongoing evaluation of scalable global gifting solutionsSkillsMinimum of 7 years of B2B social media experience spanning organic, paid and advocacy channelsProven track record managing organic brand social accounts and paid campaigns across LinkedIn, Facebook, X, Instagram, and/or Threads — including targeting, budget management and optimizationProficient with UTMs, Google Analytics and social analytics platforms; comfortable building performance reports for non-social audiencesExceptional writing skills with the ability to adapt brand voice across platforms, audiences and content types without losing authenticity4 year / Bachelor's Degree in Marketing, Communications, Journalism or related field; a combination of relevant experience and education may be consideredHands-on experience managing an employee advocacy program; Oktopost experience strongly preferredDemonstrated ability to function as an internal advisor or SME: translating social media expertise into guidance others can act onSelf-motivated learner who actively tracks platform changes, tests new formats and tools, and brings that knowledge back to the teamExperience coordinating social media for large-scale events (trade shows, virtual summits, user conferences)Organized and detail-oriented with the ability to manage a multi-platform content calendar, competing deadlines, and stakeholder relationships across Marketing, HR, Product, Sales and executive teamsData-driven with experience using performance insights to evolve strategy and advocate for resourcesBenefitsOur volunteer time off allows employees to support and give back to our communities.Company OverviewJamf develops and provides software solutions for managing and securing Apple devices in business, education, and government settings. It was founded in 2002, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is http://jamf.com.