[Remote] SOC Analyst

Note: The job is a remote job and is open to candidates in USA. UST HealthProof is a mission-driven company that transforms lives through technology. They are seeking a detail-oriented and analytical SOC Analyst who will triage and assess security incidents, collaborate with operational teams, and apply critical thinking to incidents that deviate from standard procedures. Responsibilities Triage and assess security incidents to determine severity, validity, and required next steps Collaborate closely with customer‑side operational personnel, clearly communicating findings, risks, and concerns Apply analytical thinking to incidents that deviate from standard procedures, adapting response steps when playbooks do not fully apply Investigate potential security events using multiple security and operational tools to confirm true compromise versus false positives Review and correlate data across platforms to accelerate decision‑making and incident closure Leverage ServiceNow to manage user requests and validate prior approvals that may allow incidents to be resolved as false positives without further investigation Skills Proficiency in incident triaging within a security operations environment Strong verbal and written communication skills, with the confidence to raise concerns and coordinate with customer operational teams Demonstrated analytical thinking skills, including the ability to handle incident variations beyond standard playbooks Experience with or working knowledge of the following tools: Palo Alto XSOAR – for centralized incident handling and orchestration Experience with or working knowledge of the following tools: Palo Alto XDR – for running search queries to determine true compromise versus false positives Experience with or working knowledge of the following tools: Proofpoint – for analyzing and triaging the majority of incoming security incidents and identifying relevant indicators quickly Experience with or working knowledge of the following tools: Microsoft tools – for gathering critical user and system information (e.g., connection or activity status) to validate incidents Experience with or working knowledge of the following tools: ServiceNow (SNOW) – for managing user requests and identifying prior approvals that can justify closing incidents as false positives Benefits Full-time, regular employees accrue a minimum of 10 days of paid vacation per year Receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) 10 paid holidays Eligible for paid bereavement leave and jury duty Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching Eligible for medical, dental, and vision insurance Basic life insurance Accidental death and disability insurance Short- and long-term disability benefits May purchase additional voluntary short-term disability benefits Participate in a Health Savings Account (HSA) Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses Company Overview UST HealthProof offers risk adjustment, quality programs, and healthcare payer technology services. It is a sub-organization of UST. It was founded in undefined, and is headquartered in Aliso Viejo, California, USA, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship UST HealthProof has a track record of offering H1B sponsorships, with 4 in 2026, 71 in 2025, 43 in 2024, 31 in 2023, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.