[Remote] Site Reliability Engineer, Environment Automation

Note: The job is a remote job and is open to candidates in USA. GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. The Site Reliability Engineer will focus on Environment Automation, ensuring the reliability, scalability, and security of GitLab environments while contributing to automation across their lifecycle.ResponsibilitiesContribute to automating operational tasks across many GitLab environments, from initial provisioning and configuration updates to upgrades and routine maintenance, helping reduce manual work and improve reliability at scale under the guidance of senior team membersHelp build and refine the observability stack for multi-tenant GitLab environments so we monitor the right signals across Kubernetes, cloud services, and GitLab applications, supporting early issue detection and basic capacity trackingAssist in responding to platform alerts and incidents, collaborating with Environment Automation SREs and engineering teams to troubleshoot production issues across multiple tenants and document findingsSupport planning and implementation of infrastructure changes, capacity expansions, and new service rollouts for Dedicated and other managed GitLab environments, contributing to efforts that improve resource efficiency and environment isolationDevelop and maintain scripts, automation tools, and infrastructure-as-code workflows that manage parts of the GitLab environment lifecycle, enabling more repeatable, self-service operations over timeApply and help implement best practices for running GitLab on Kubernetes and cloud platforms, focusing on day-to-day reliability, performance, and security while learning how to keep environments consistentParticipate in the on-call rotation for production GitLab environments with appropriate support, helping triage and mitigate incidents across clusters and cloud providers and contributing to post-incident reviewsDocument operational tasks, runbooks, and lessons learned so they become clear, repeatable processes and can be candidates for future automation, improving shared knowledge and reducing manual toil across the teamSkillsExperience working as an SRE or in a similar role operating production infrastructure, with an interest in automating the lifecycle of many environments or tenants in parallel, even if you have not yet done so at large scaleHands-on experience with backend programming languages such as Golang, with the ability to read, understand, and modify infrastructure toolsHands-on experience running Kubernetes-based workloads in production, including basic understanding of deployments, rollouts, and debugging common issues like crash loops, failed health checks, and scheduling problemsFamiliarity with infrastructure automation and configuration management tools such as Terraform and Ansible, including experience working with modules, variables, and managing state safely for multiple environmentsSolid understanding of Git-based workflows and infrastructure-as-code practices, with the ability to contribute to reusable modules, templates, and pipelines that make automation safer and more consistentExperience working in distributed systems or cloud-based production environments, ideally in SaaS or managed service settings, with comfort participating in incident response and on-call rotations under guidance from more senior team membersA proactive mindset focused on automation and documentation—you look for opportunities to remove manual steps, improve runbooks, and turn repetitive tasks into reliable, self-service toolsComfort working asynchronously across distributed teams and a desire to contribute to GitLab's values of collaboration, transparency, and iterationBenefitsBenefits to support your health, finances, and well-beingFlexible Paid Time OffTeam Member Resource GroupsEquity Compensation & Employee Stock Purchase PlanGrowth and Development FundParental LeaveCompany OverviewGitLab is a web-based Git repository manager that offers a variety of features for software development teams. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://about.gitlab.com.