[Remote] Site Reliability Engineer (EMEA, Canada , Bellevue, Los Angeles)

Note: The job is a remote job and is open to candidates in USA. Shopify is a company focused on enabling entrepreneurship and creating value for the world. They are seeking experienced Site Reliability Engineers to help build and scale their platform, ensuring resilience and performance for millions of merchants.ResponsibilitiesHelp Shopify run its planet scale systems by enabling our engineering teams to create resilient systemsBuild and improve tools to keep our platform resilient and performantEnsure we never fail for the same reason twiceGo on-call and respond to automated alerts and execute playbooksDirectly impact production systems underpinning commerce for millions of merchants, who generate revenue for their livelihood, their families, and their employees, through the businesses they’ve built on our platformIdentify gaps in our processes and build or improve tools to support incident managementDevelop production tooling and services to improve our platform’s resilienceClean up the noise in our signals, ensuring we can get an understanding of our platform and more efficiently debug problemsSkillsExperience as a Site Reliability Engineer or software engineerAbility to build and scale robust and performant systemsExperience with incident management and developing production toolingWillingness to go on-call and respond to automated alertsAbility to work within the geographic requirements of EMEA, available and on-call from 0800 UTC - 1400 UTC during on-call weeksCommitment to developing and mastering your craftAbility to thrive in a fast-paced, changing environmentCritical thinking and opinionAbility to work digital-firstCompany OverviewShopify is a commerce platform that provides tools for businesses to build, manage, and grow online and offline stores. It was founded in 2004, and is headquartered in Ottawa, Ontario, CAN, with a workforce of 10001+ employees. Its website is https://www.shopify.com.Company H1B SponsorshipShopify has a track record of offering H1B sponsorships, with 12 in 2026, 55 in 2025, 35 in 2024, 9 in 2023, 84 in 2022, 41 in 2021, 13 in 2020. Please note that this does not guarantee sponsorship for this specific role.