[Remote] Site Reliability Engineer

Note: The job is a remote job and is open to candidates in USA. Qlik is a Gartner Magic Quadrant Leader in data integration and analytics, serving over 40,000 global customers. They are seeking a Site Reliability Engineer to ensure the security, stability, and scalability of their Qlik and Talend Cloud services, while tackling complex challenges and driving improvements in performance and reliability.ResponsibilitiesTake on the responsibility of maintaining the reliability and availability of our cloud platforms, tackling complex problems and driving improvements to enhance performance and scalabilityWork closely with our Engineering organization, collaborating with Architecture, Platforms, and Domains teams to design and develop new infrastructure features and optimize cloud-related practicesDesign and develop effective tooling, alerts, and responses to identify and address reliability risks, utilizing your expertise in cloud technology and backend systemsAct as a resource for fellow engineers, sharing your knowledge and expertise in cloud engineering, production service operations, incident management, and troubleshootingStay updated on the latest industry trends and technologies, contributing to the adoption of best practices and driving continuous improvement within our cloud environmentEnsure high reliability and availability of our cloud platforms, collaborating with cross-functional teams to implement new infrastructure features and optimize performanceDefine and evangelize cloud-related optimizations and best practices, driving improvements in reliability, scalability, and performanceAnalyze complex issues at the infrastructure, systems, network, and application levels, making recommendations and decisions to resolve them effectivelyShare your expertise with fellow engineers, providing guidance on cloud technologies, automation, security, and best practicesParticipate in on-call duties to maintain the availability and performance of our cloud infrastructure, providing regular updates on project status and activitiesSkillsBachelor's or Master's degree in Computer Science or a relevant fieldSelf-motivated with the ability to work autonomously and multitask effectivelyStrong analytical skills for solving complex problems and driving innovative solutions10+ years of experience in software engineering and Site Reliability Engineering, focused on large-scale distributed systems, cloud infrastructure, and production operations5+ years' experience with Infrastructure as Code (IaC) tools such as Terraform, Crossplane, Ansible, or similar5+ years' experience working alongside a production system running on Kubernetes5+ years of professional experience in cloud engineering, preferably with AWS and Azure5+ years of Professional experience with operating and/or building microservicesProficiency in scripting and automation (e.g., Bash, Python, Go, C#) and software engineering conceptsProficiency with CI/CD, cloud and microservice autoscalingProficiency with observability stack tooling such as Prometheus, Open Telemetry, distributed tracing, and SIEM such as SplunkProficiency with Helm including but not limited to managing helm charts as well as creating custom charts from existing ones or building newProvide technical leadership during troubleshooting efforts and effectively communicate issues, impact, and resolution plans to senior leadershipProficiency with cloud security best practices across infrastructure and platform services, including identity and access management, encryption, network segmentation, secrets management, and least-privilege access controlsProficiency with incident management best practices and confidently drive an incident in a critical production environmentKnowledge of infrastructure security review and compliance frameworksExperience working with database concepts and tooling such as MongoDB, Redis, OpenSearch and RDSDemonstrated ability to collaborate with development teams and provide expert guidance on implementing reliability best practices, ensuring systems are robust, scalable, and highly availableKnowledge of event-driven architecture (Ex. Pub Sub)Where applicable, experience with or interest in learning other tools such as Clik House, Fire Hydrant, Solace, Gloo, Istio, and other cloud native related toolsAbility to obtain sufficient clearance status to work on IL5 systems with Qlik supportDue to this requirement: Must be a USA Citizen or be in process to become one by January 2027Excellent English communication skills, both oral and writtenCuriosity and desire to learnAbility to take a rotating on-call shift (24/7)Certifications such as CKD, CKS, AWS Certified Solutions Architect Associate/Professional, AWS Certified Advanced Networking Specialty, AWS Certified Security SpecialtyExperience supporting FedRAMP or DoD IL4 certification initiatives by implementing security controls, driving audit readiness, and operationalizing compliant cloud infrastructureExperience with self-hosted Temporal workflow infrastructure, including deployment, upgrades, scaling, monitoring, troubleshooting, and performance optimization across Kubernetes environmentsBenefitsMedical, dental, and vision coverageLife and AD&DShort and long-term disability coveragePaid time offPaid parental / maternity leaveParticipation in a 401(k) program that includes company matchMany other additional voluntary benefitsGenuine career progression pathways and mentoring programsCulture of innovation, technology, collaboration, and opennessFlexible, diverse, and international work environmentExtra “change the world” day plus another for personal developmentParticipation in our Corporate Responsibility Employee ProgramsCompany OverviewQlik is a data analytics platform that helps businesses make better decisions through advanced data integration, quality, and analytics. It was founded in 1993, and is headquartered in King Of Prussia, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is https://www.qlik.com/.