[Remote] ServiceNow Platform Administrator/Architect :: Washington, DC (Remote)

Note: The job is a remote job and is open to candidates in USA. ARK Solutions, Inc. is seeking an experienced professional for the role of ServiceNow Platform Administrator/Architect. The ideal candidate will manage and configure core ServiceNow modules, support platform updates, and provide architectural guidance for platform design and integration strategy.ResponsibilitiesManage and configure core ServiceNow modules, including ITSM and SPMSupport and maintain platform updates, releases, patches, and upgradesMonitor platform performance and ensure instance healthCollaborate with stakeholders to gather requirements and support enhancementsProvide architectural guidance for platform design and integration strategyUtilize AI capabilities to improve productivity and solution qualitySkillsMinimum of five (5) years of hands-on experience with ServiceNow platform administrationServiceNow Certified System Administrator (CSA) certificationProficiency in JavaScript and ServiceNow development conceptsExperience with REST API integrations and data managementStrong communication, troubleshooting, and organizational skillsKnowledge of SDLC practices and Agile methodologiesITIL certificationExperience with ITOM, SecOps, and CSM modulesFamiliarity with AI tools like GitHub Copilot and PlaywrightExperience with Automated Test Framework (ATF) and regression testingCompany OverviewARK Solutions is an IT company that offers software consultancy services. It was founded in 2003, and is headquartered in Reston, Virginia, USA, with a workforce of 201-500 employees. Its website is http://arksolutionsinc.com.Company H1B SponsorshipARK Solutions, Inc. has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2024, 10 in 2023, 7 in 2022, 5 in 2021, 16 in 2020. Please note that this does not guarantee sponsorship for this specific role.