[Remote] ServiceNow Developer / Engineer

Note: The job is a remote job and is open to candidates in USA. Kentro is a company dedicated to advancing customer missions and fostering professional growth. They are seeking experienced ServiceNow professionals to develop, configure, and optimize enterprise workflow solutions that enhance operational efficiency and user experience.ResponsibilitiesDesigning, developing, configuring, and maintaining ServiceNow applications, modules, and workflowsSupporting ITSM, ITOM, ITAM, HRSD, CSM, SecOps, or custom ServiceNow implementationsDeveloping and maintaining ServiceNow integrations using REST, SOAP, APIs, or middleware solutionsBuilding workflows, business rules, client scripts, UI policies, catalog items, and automation solutions within the ServiceNow platformCollaborating with stakeholders to gather requirements and translate business needs into technical solutionsSupporting platform upgrades, enhancements, testing, and ongoing optimization initiativesTroubleshooting platform issues, performance concerns, and integration challengesSupporting Agile/SCRUM development methodologies and participating in sprint planning and delivery activitiesDeveloping reports, dashboards, and performance analytics within ServiceNowManaging multiple competing priorities while supporting enterprise or mission-critical environmentsSupporting governance, documentation, and ServiceNow development best practicesSkillsDesigning, developing, configuring, and maintaining ServiceNow applications, modules, and workflowsSupporting ITSM, ITOM, ITAM, HRSD, CSM, SecOps, or custom ServiceNow implementationsDeveloping and maintaining ServiceNow integrations using REST, SOAP, APIs, or middleware solutionsBuilding workflows, business rules, client scripts, UI policies, catalog items, and automation solutions within the ServiceNow platformCollaborating with stakeholders to gather requirements and translate business needs into technical solutionsSupporting platform upgrades, enhancements, testing, and ongoing optimization initiativesTroubleshooting platform issues, performance concerns, and integration challengesSupporting Agile/SCRUM development methodologies and participating in sprint planning and delivery activitiesDeveloping reports, dashboards, and performance analytics within ServiceNowManaging multiple competing priorities while supporting enterprise or mission-critical environmentsSupporting governance, documentation, and ServiceNow development best practicesBachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience3+ years of hands-on ServiceNow development, engineering, or administration experienceExperience configuring and customizing the ServiceNow platformFamiliarity with JavaScript, scripting, workflows, and ServiceNow development best practicesExperience with ServiceNow modules such as ITSM, ITOM, HRSD, CSM, SecOps, or similar areasStrong troubleshooting, analytical, and problem-solving skillsHighly polished communication and stakeholder engagement skillsAbility to work independently and collaboratively within fast-paced environmentsActive U.S. security clearance (or eligibility to obtain one)ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), or other ServiceNow certificationsExperience supporting enterprise or government environmentsFamiliarity with cloud technologies, integrations, and API developmentExperience with automated workflows, orchestration, or process improvement initiativesKnowledge of ITIL principles and IT service management processesExperience supporting platform governance, CMDB, or asset management initiativesBenefitsPaid time offHealthcare benefitsSupplemental benefits401k including an employer matchDiscount perksRewardsEducation reimbursement for certifications, degrees, or professional developmentFlexibility for you to take a course, complete a certification, or other professional growth and networkingFunds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrationsHost and attend charity galas/eventsCompany OverviewKentro is an IT solutions company that offers infrastructure modernization, big data, cybersecurity, and human capital management services. It was founded in undefined, and is headquartered in Mclean, Virginia, USA, with a workforce of 501-1000 employees. Its website is https://kentro.us.