[Remote] ServiceNow Administrator

Note: The job is a remote job and is open to candidates in USA. Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States. They are seeking a ServiceNow Administrator responsible for the administration, configuration, and operational support of the ServiceNow platform, ensuring reliable and efficient service across the firm.ResponsibilitiesProvide administrative and technical support for ServiceNow workflows, ensuring reliable operation, proper configuration, and alignment with firm standardsConfigure and maintain workflows, forms, catalog items, UI policies, business rules, and reports, performing lightweight development and enhancements as needed to support operational efficiencyServe as a support resource for attorneys, practice groups, business managers, and internal teams by troubleshooting issues, resolving configuration defects, and answering platform related questionsAssist with workflow optimization efforts by identifying configuration improvements, reducing manual steps, and supporting minor process enhancements using established architectural and governance guidelinesMaintain and update workflow documentation, configuration notes, and support materials to ensure clarity and team best practicesMonitor platform health and workflow performance, identify recurring issues or support trendsCollaborate with the ServiceNow development team to support releases, upgrades, and enhancements, assisting with testing, deployment validation, and post release supportProvide operational insights and recommendations based on support data, platform usage, and observed trends, and assist with implementing approved improvementsOther duties as assignedSkillsMinimum 3 years' experience with the Service Now platform including workflow development, system maintenance, and performing upgradesProficiency in programming abilities with 3+ years of experience with one of many languages such as Java, .Net, C#, C++, SQL, Python, API's, and SOAP/Rest ServicesThe ability to work closely with the ServiceNow team and customers to determine acceptable solutionsProven experience in eliciting requirements and testingExcellent documentation skillsFundamental analytical and conceptual thinking skillsExcellent planning, organizational, and time management skillsStrong written and verbal communication skills including technical writing skillsAbility to work independently with little or no assistance, and to make decisions and recommendations to upper managementExperience with RPA, Microsoft Power Apps, Flow, and AzureBenefitsMedical and dental coverageLife insuranceShort-term and long-term disability insurancePre-tax flexible spending account for certain medical and dependent care expensesAn employee assistance programPaid Time OffPaid holidaysParticipation in a retirement plan program after meeting eligibility requirementsAnd moreCompany OverviewAn industry-focused, full-service litigation and business law firm with locations in 15 U.S. cities and in London. It was founded in 1916, and is headquartered in Kansas City, Missouri, USA, with a workforce of 1001-5000 employees. Its website is http://www.huschblackwell.com/.Company H1B SponsorshipHusch Blackwell has a track record of offering H1B sponsorships, with 1 in 2026, 3 in 2025, 1 in 2024, 1 in 2023, 1 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.