[Remote] Senior/Staff Software Engineer, Experience

Note: The job is a remote job and is open to candidates in USA. Pinecone is a leading knowledge infrastructure for AI at scale, providing a vector database and knowledge engine for a wide range of customers. The role involves owning the Experience team's API, clients, authentication, revenue, and observability systems, and requires shaping how AI agents interact with the platform while collaborating closely with product, design, and engineering teams.ResponsibilitiesPioneer our agent experience. Shape how AI agents interact with Pinecone — designing interfaces, protocols (MCP), and tooling that make Pinecone the easiest and most capable platform for agentic workflows to build onShip end-to-end experiences across API, SDK, CLI, and web. You'll own the full surface, from the HTTP layer to the UI, and you'll make calls across all of itBuild systems that multiply team output. We care about what ships, not how many hours went into it. Design AI-powered workflows, automated quality gates, and high-leverage platform capabilities that let a small team move at a pace that would otherwise require 10x the headcountSet the standard for AI-assisted development on the team. Use the best tools available — Claude Code, Cursor, or whatever works — and help establish patterns that make the whole team fasterCollaborate with product, design, and engineering to identify what users (and agents) actually need and build it at the right abstraction level, at the right timeBuild observable, auditable systems with monitoring, alerting, and verification mechanisms — because in a high-velocity environment, you need systems that tell you when something's wrongSkillsAt least 4 years of software engineering experienceA bias toward automation and leverage — you reach for systems and tooling before you reach for elbow greaseHands-on experience shipping with AI coding tools (Claude Code, Cursor, Copilot, or similar) as a genuine part of your workflowProven ability to design and deliver versioned APIs, SDKs, or client librariesProficiency building web interfaces with React or similarExperience with at least one major cloud provider (AWS, GCP, Azure)Strong intuition for what makes APIs easy for both humans and agents to use correctlyExperience building or consuming MCP servers, or designing APIs explicitly for agent use casesFamiliarity with agentic frameworks and the emerging patterns around tool use, orchestration, and agent-to-agent communicationStrong familiarity with a compiled language like Rust, Go, or JavaExperience with large-scale open-source projectsExperience developing database or query engine SDKsBenefitsComprehensive health coverage including medical, dental, vision, and mental health resources401(k) PlanEquity awardFlexible time offPaid parental leaveAnnual Company RetreatWFH Equipment StipendCompany OverviewPinecone develops a vector database that makes it easy to connect company data with generative AI models. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.pinecone.io.Company H1B SponsorshipPinecone has a track record of offering H1B sponsorships, with 3 in 2025, 4 in 2024, 5 in 2023, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.