[Remote] Senior/Staff Product Manager, MSP

Note: The job is a remote job and is open to candidates in USA. Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to enabling organizations to proactively find, fix and verify exploitable attack vectors. They are seeking a Senior/Staff Product Manager to lead the strategy and development of cybersecurity offerings for Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs), focusing on defining and delivering capabilities that enhance partner services.ResponsibilitiesMSP/MSSP Product Strategy: Define and execute the product strategy for MSP and MSSP customer segments. Identify market opportunities, competitive differentiation, and partner monetization models that drive growth and long-term platform adoptionMulti-Tenant & Delegated Architecture: Own the evolution of multi-tenant management capabilities, including role-based access controls, hierarchical management, delegated administration, and operational controls required by service providers managing hundreds or thousands of end customersSecurity Operations Enablement: Drive product capabilities that support SOC workflows, alert triage, case management, automation, reporting, and integration into existing MSP/MSSP tooling ecosystems (PSA, RMM, SIEM, ticketing systems)Compliance & Reporting: Define features that enable partners to meet regulatory and industry compliance requirements across their customer base. Deliver scalable reporting, audit trails, and policy enforcement capabilities aligned with frameworks commonly required by MSP/MSSP clientsCommercial & Packaging Strategy: Partner with Sales and Finance to shape packaging, pricing models, and service enablement strategies that support MSP resale, bundled offerings, and recurring revenue growthRoadmap Ownership & Prioritization: Develop and maintain a transparent, outcome-driven roadmap that balances partner requests, technical investments, market differentiation, and revenue impact. Make data-driven prioritization decisions tied to measurable business resultsVoice of the Partner: Engage directly with key MSP/MSSP customers, participate in QBRs and advisory boards, and incorporate structured feedback into product planning. Act as the primary liaison between go-to-market teams and engineering for service-provider needsCross-Functional Leadership: Collaborate closely with Engineering, Security, Support, Marketing, and Customer Success to ensure successful feature launches, enablement, documentation, and adoption at scalePerformance & Metrics: Define and monitor KPIs including partner activation, feature adoption, operational efficiency gains, revenue contribution, churn reduction, and NPS within the MSP/MSSP segmentSkills7+ years of Product Management experience, with at least 3+ years building products for MSPs, MSSPs, or B2B cybersecurity platformsDeep understanding of cybersecurity domains such as endpoint security, threat detection & response, vulnerability management, identity security, or SIEM/SOC operationsStrong knowledge of MSP/MSSP operating models, including multi-tenant environments, service delivery workflows, and recurring revenue modelsExperience building scalable SaaS solutions with multi-tenant architecture and role-based access controlProven ability to define packaging and monetization strategies for channel or service-provider-led distributionDemonstrated success influencing cross-functional stakeholders at senior and executive levelsData-driven decision-making skills with experience using product analytics and operational metrics to guide prioritizationExcellent communication skills with the ability to translate complex security and technical concepts into business valueExperience working in Agile/Scrum environments and leading cross-team initiativesComfort operating at both strategic (vision, positioning, revenue impact) and tactical (feature definition, requirements, trade-offs) levelsBachelor's degree in Computer Science, Engineering, or a related technical fieldAn advanced degree in engineering or business is preferredBenefitsEquity package (in the form of stock options)Health, vision & dental care for you and your familyA flexible vacation policyGenerous parental leaveRemote Work: We are a 100% remote company. Enjoy the flexibility to work in the way that supports you and brings out your best.Company OverviewHorizon3.ai offers an autonomous penetration testing platform that helps organizations proactively find and fix security vulnerabilities. It was founded in 2019, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://www.horizon3.ai.