[Remote] Senior/Staff Product Manager (CMS)

Note: The job is a remote job and is open to candidates in USA. Skylight is a digital consultancy focused on improving public services for government agencies. The Senior/Staff Product Manager will be responsible for coordinating with multiple stakeholders to align on compliance goals and lead product strategy in support of the Centers for Medicare & Medicaid Services (CMS). This role involves navigating an ambiguous environment to ensure states meet new Medicaid community engagement requirements by the deadline.ResponsibilitiesCoordinate across CMS and multiple state stakeholders to align on goals, constraints, and what each state needs to reach complianceLead discovery, requirements gathering, and scoping in an ambiguous space, turning unclear starting points into prioritized, actionable plansTranslate needs from users and government partners into a strategy, including vision, objectives, and measures of successFacilitate team ceremonies such as planning meetings, stakeholder syncs, and retrospectivesWork in close partnership with federal and state government teams to transfer digital skills and product knowledge over the course of the projectCreatively navigate bureaucratic challenges, paving the way for more intuitive processes in the futureSkillsUnderstand lean product principles and how to apply them (e.g., minimum viable product) at various stages of the product life cycle in order to mitigate risk, validate assumptions, and amplify learningCan develop a product strategy that is informed by an understanding of the problem to be solved, prioritizes outcomes over feature sets, and establishes the direction of the product over time (e.g., product roadmap), including success criteriaUnderstand how to engage in the process of human-centered design in order to better inform product directionAbility to collaborate with folks outside of your discipline, such as researchers, designers, engineers, and others, in order to get things doneAbility to manage clients and stakeholders in a way that builds trust, alignment, and healthy environments for individuals and teamsUnderstand the merits of different software development methodologies (e.g., agile, lean) and how to put them into practiceExperience coordinating across multiple stakeholders and leading discovery, requirements gathering, and scoping — especially in ambiguous or fast-changing environmentsExperience working on cross-functional teams (product, design, engineering, ops) in iterative deliveryA mindset and work approach that aligns with our core valuesExperience with Medicaid, state eligibility systems, or other public benefits programsExperience delivering technology in government, regulated industries, or other public-benefit settingsA track record of staying aligned and accountable on remote teamsBenefitsMedical insurance, dental insurance, vision insuranceShort-term and long-term disability insuranceLife and AD&D insuranceDependent care FSA, healthcare FSA, health savings accountDollar-for-dollar 401(k) match up to 10% of your salary with no vesting periodFlexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidaysUp to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parentsPerformance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock optionsBusiness development / sales bonusesReferral bonusesAnnual $2000 allowance for professional developmentAnnual $750 allowance for tech-related purchasesAnnual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)Dollar-for-dollar charity donation matching, up to $500 per yearFlexible, remote-friendly work environmentCompany OverviewSkylight is a digital consultancy using design and technology to help government agencies deliver better public services. It was founded in 2017, and is headquartered in Sarasota, Florida, USA, with a workforce of 51-200 employees. Its website is https://skylight.digital/.