[Remote] Senior Technical Project Manager

Note: The job is a remote job and is open to candidates in USA. Thrively is partnering with a leading healthcare technology company that facilitates millions of transactions monthly for healthcare providers and organizations. They are looking for a Senior Technical Project Manager to collaborate with the COO and senior leadership on strategic initiatives, focusing on operational efficiency, AI implementation, and project execution.ResponsibilitiesDrive Strategic Initiatives Across the BusinessPartner directly with the COO and senior leadership team on high-priority operational initiativesLead complex, cross-functional programs across Customer Success, Implementations, Operations, Analytics, and other key business functionsOwn project execution from planning through delivery, ensuring objectives, timelines, and outcomes are achievedHelp Shape the Company's AI StrategyEvaluate, implement, and operationalize AI-powered solutions across the organizationPartner with technical and business teams to identify automation opportunities and workflow improvementsPlay a key role in helping scale AI agents and intelligent automation across customer-facing and operational teamsCreate Operational ExcellenceIdentify process inefficiencies and operational bottlenecksDesign scalable workflows and repeatable operating processesBuild accountability frameworks that help teams execute more effectivelyDrive Alignment and AccountabilityEstablish clear project ownership, milestones, and success metricsManage stakeholder communications and executive reportingProactively identify risks, dependencies, and roadblocks before they impact deliveryInfluence teams and leaders without relying on direct authorityLeverage Data to Drive Better DecisionsPartner closely with Data & Analytics teamsDefine KPIs and success metrics for strategic initiativesUse data to prioritize work, measure impact, and support business decisionsSkills5+ years of Technical Project Management, Program Management, or related experienceProven experience leading large-scale, cross-functional initiatives in a SaaS or technology environmentStrong ability to drive projects from concept through execution with minimal oversightExperience partnering with technical, business, and data teamsExcellent stakeholder management and executive communication skillsExperience creating scalable workflows, operational processes, and documentationStrong analytical mindset with the ability to leverage data to inform decisionsFamiliarity with Agile methodologies and tools such as Jira, Smartsheet, or similar platformsExperience supporting Operations, Customer Success, Support, or Implementation organizationsExposure to AI initiatives, AI agents, workflow automation, or intelligent process improvementHealthcare technology experienceBenefitsDirect partnership with the COO and executive leadership team.Highly visible role with organization-wide impact.Opportunity to lead AI and automation initiatives at scale.Stable, profitable company with a long track record of success.Remote-first culture with strong employee retention.Opportunity to influence strategy while remaining hands-on in execution.Work on meaningful technology that helps healthcare organizations operate more efficiently and serve patients better.Company OverviewThrively offers human-centric recruiting solutions for the tech sector, emphasizing ethical practices and efficiency. It was founded in 2023, and is headquartered in New York, New York, USA, with a workforce of 2-10 employees. Its website is https://thrivelytalent.com.