[Remote] Senior Technical Analyst - Provider Data Management Systems (Remote)

Note: The job is a remote job and is open to candidates in USA. CareFirst BlueCross BlueShield is a health insurance company focused on providing healthcare solutions. They are seeking a Senior Technical Analyst to perform complex systems and data analysis to support business operations and technology initiatives, particularly in provider data processes and solutions.ResponsibilitiesIdentifies, analyses gaps and document complex system analysis conducted on software programs, applications, infrastructure and business systems and servicesResponsible for supporting data governance activities associated with PDMES, including maintaining data standards, documentation, and access governance processesProvides audit support for internal and external audits by gathering documentation, responding to requests, and ensuring compliance with established processes and controlsTroubleshoots system access issues and maintains system documentation, including data dictionaries, role definitions, and permission set documentationCollaborates with internal and external stakeholders to support provider data quality, workflow efficiency, system stability, and data collection capabilitiesCollaborates with cross-departmental, cross-functional teams, and external partners and vendorsRequires strong working knowledge of Salesforce Administration, configuration, data structures, page layouts, list views, profiles, security model, reporting capabilities within Salesforce, and basic Apex-related troubleshooting to support system analysis, familiar with APIs, and operational support activitiesMust possess experience analyzing and troubleshooting validation errors, interface and integration failures, system defects, and data processing issuesRequires knowledge of integration and data technologies, including Kafka, SOQL, API, data mapping, and interface troubleshooting, to support analysis of upstream and downstream system impacts and provider data flowsExperience with Copado development and release management processes, version control, and change management activities is also requiredPerforms data collection across multiple systems, applications, and business practicesConducts validation activities for Provider system, application, and business enhancementImplements new technology, application development, and business services for organizational efficiencyMaintains management of Provider systems, process, procedure, techniques, and toolsDrives evaluation of services, products and helps an organization to make a decision on new systems that meets organization needs and goalSkillsBachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience5 years relevant experience in system/technical analysisStrong working knowledge of Salesforce Administration, configuration, data structures, page layouts, list views, profiles, security model, reporting capabilities within Salesforce, and basic Apex-related troubleshootingExperience analyzing and troubleshooting validation errors, interface and integration failures, system defects, and data processing issuesKnowledge of integration and data technologies, including Kafka, SOQL, API, data mapping, and interface troubleshootingExperience with Copado development and release management processes, version control, and change management activitiesKnowledge of Salesforce platform functionality and navigationFamiliarity with provider data concepts such as credentialing, network participation, and demographic dataExperience analyzing issues involving provider data flowsAbility to motivate self and foster a culture of continuous improvement and agile executionKnowledge of system or business analysis methods and evaluation criteriaKnowledge of application development, application/data architecture, Infrastructure, and business systems and processesKnowledge of business or system analysis tools and techniquesStrong interpersonal skills and ability to work in a team-based environmentMust be eligible to work in the U.S. without SponsorshipBenefitsCareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).Company OverviewCareFirst. It’s not just our name. It’s our promise. It was founded in 1934, and is headquartered in Baltimore, Maryland, USA, with a workforce of 5001-10000 employees. Its website is https://individual.carefirst.com.