[Remote] Senior Strategy and Business Operations Manager

Note: The job is a remote job and is open to candidates in USA. Zillow is a leading real estate platform that is reshaping how people navigate the real estate market. They are seeking a Senior Strategy & Business Operations Manager to drive reporting, analytics, insights, and strategic initiatives for their Media, Marketing, and Listings offerings, ensuring data and insights align with business strategy and execution.ResponsibilitiesOwn the end-to-end performance reporting framework, defining and maintaining the metrics that tracks business health and progress against goalsBuild, maintain, evolve, and shape dashboards and reporting infrastructure, ensuring stakeholders have accurate, timely visibility into key performance indicators, and proactively identifying and raising risks and opportunities in the businessDesign and execute ad-hoc analyses to answer critical business questions—diagnosing performance anomalies, surfacing underlying drivers, sizing opportunities, and stress-testing assumptionsBuild and maintain business performance forecasts, translating leading indicators and historical trends into forward-looking projections that support planning and forecasting processesSynthesize complex quantitative findings into clear, executive-ready narratives that drive alignment and decisions across cross-functional stakeholdersPartner closely with Data Engineering, Data Science, and Product Analytics teams to ensure data infrastructure, definitions, and pipelines support the team’s analytical needsIdentify gaps in current measurement approaches and proactively develop new frameworks to track emerging products and initiativesOrchestrate collaboration across Product, Data Science/Data Engineering, Finance, Marketing, Sales, and Customer Experience teams to ensure data and insights are connected to strategy and executionSkillsBachelor's degree in a quantitative field (e.g., Economics, Statistics, Mathematics, Computer Science, Data Science, or related field)7+ years of experience in business analytics, business intelligence, or similar rolesSQL proficiency, with demonstrated ability to work with complex, large-scale datasetsHands-on experience building and maintaining dashboards in Tableau or a comparable BI toolProficiency working in cloud data platforms (preferably Databricks)Strong analytical skills, with a track record of translating data into clear insights and influencing decisions with cross-functional stakeholdersMBA or advanced degree in a quantitative fieldExperience in technology, marketplace, real estate, media, and/or advertising companiesExperience building metric frameworks, performance forecasting models, and executive-facing business review reportingBenefitsIn addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.Company OverviewZillow is an online real estate marketplace for finding and sharing information about homes, real estate, and mortgages. It is a sub-organization of Zillow Group. It was founded in 2005, and is headquartered in Seattle, Washington, USA, with a workforce of 5001-10000 employees. Its website is http://www.zillow.com.Company H1B SponsorshipZillow has a track record of offering H1B sponsorships, with 12 in 2026, 179 in 2025, 150 in 2024, 171 in 2023, 256 in 2022, 239 in 2021, 195 in 2020. Please note that this does not guarantee sponsorship for this specific role.