[Remote] Senior Strategic Account Executive
Note: The job is a remote job and is open to candidates in USA. Twilio is a company focused on shaping the future of communications with innovative solutions for businesses. They are seeking a Senior Strategic Account Executive to lead prospecting and solution selling for their messaging, voice, and email products, focusing on expanding their business with mid-market and enterprise companies.ResponsibilitiesDrive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value)Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutionsWork with customers across assigned verticals to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use casesWork with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our businessBe passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solutionBalance competing priorities and manage multiple projects and deals at the same timePartner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plansAct as the voice of the customer to Twilio’s product and carrier relations teamsDemonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organizationGenerate and maintain an accurate pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practicesSkillsPossess a total of 10 years of full cycle sales experience, with a minimum of 3 years managing or leading quantitative highly analytical products or solutions for their customersDirectly selling technical SaaS or CPaaSExperience outbound prospecting into install base, greenfield prospecting into new accounts, and executing strong QBR strategy for territory penetrationTechnical solutions selling experience working with real customers, listening to them, and solving problemsComfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnershipsAnalytical account development strategy based on using data to find opportunities and prove valueDemonstrated track record of managing business forecasts and financial modelsEntrepreneurial mindset with appetite to define process and build programsRecord of delivering market driven results, especially to scale and enterprise customersExcellent verbal and written communication skills (English)Bachelor's Degree or equivalent years of experienceDeep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platformsDomain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segmentsSoftware, SaaS, CPaas or PaaS selling experienceBenefitsCompetitive payGenerous time offAmple parental and wellness leaveHealthcareA retirement savings programThis role may be eligible to participate in Twilio’s equity plan.All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.This role is eligible to earn commissions.Company OverviewTwilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.twilio.com/.