[Remote] Senior / Staff DevOps Engineer

Note: The job is a remote job and is open to candidates in USA. Vouched is building a powerful identity verification platform to provide worldwide access to critical services. They are seeking a Senior/Staff DevOps Engineer who will improve and develop infrastructure and reliability across the full product lifecycle, ensuring observability, performance, and security in their systems.ResponsibilitiesDesign, build, and operate cloud infrastructure (GCP preferred) using infrastructure-as-code, with an emphasis on repeatability, security, and cost efficiencyOwn and continuously improve CI/CD pipelines. Automated integration and unit testing, provisioning, deployments, and rollbacks to keep delivery fast and safeBuild and maintain observability across the platform, including monitoring, logging, tracing, alerting, and meaningful dashboards that surface issues before customers doImprove and advance our security posture: secrets management, encryption in transit and at rest, IAM and least-privilege access, network segmentation, and vulnerability management across all infrastructureDrive compliance readiness by partnering with security and leadership to maintain, automate, and provide evidence for controls across frameworks such as SOC 2, ISO 27001, GDPR, (HIPAA a plus), including audit support and continuous control monitoringLead incident response and the on-call rotation; drive blameless postmortems, reduce mean-time-to-recovery, and turn lessons learned into lasting fixesDefine and uphold reliability targets (SLOs/SLIs), capacity planning, and performance tuning as we scale across countries and industriesLeverage AI-powered tooling (Claude Code, Cursor, GitHub Copilot, and others) to accelerate infrastructure-as-code, automation, and internal tooling, and to improve incident triage and responsePartner with engineering to improve developer experience and deployment velocity, removing friction and automating away toilDrive a culture of operational excellence, reliability, security, and continuous improvement across the engineering organizationSet technical direction for platform and infrastructure, and mentor engineers on DevOps, reliability, and security best practicesContinuously evaluate and adopt emerging AI-powered tools and workflows to improve infrastructure speedSkills6+ years of experience in DevOps, Site Reliability, Platform, or Infrastructure Engineering within a software engineering organizationDeep expertise with a major cloud provider (GCP preferred) and strong understanding of networking, security, and distributed systemsStrong hands-on experience with infrastructure-as-code (Terraform, Pulumi, and/or CloudFormation) and configuration managementProduction experience with containers and orchestration (Docker, Kubernetes, or ECS) and with building robust CI/CD pipelines (GitHub Actions, CircleCI, or similar)Proficiency with observability and monitoring stacks (Datadog, Prometheus/Grafana, CloudWatch, or equivalent)Solid scripting and programming skills (Python, Go, Bash, or TypeScript/Node) to build automation and toolingStrong grasp of cloud security best practices: IAM and least-privilege, secrets management, encryption, network security, and vulnerability managementHands-on experience supporting compliance frameworks such as SOC 2, ISO 27001, GDPR, HIPAA including control implementation, evidence and audit readiness, and compliance automationProficiency with AI-powered development tools such as Claude Code, Cursor, GitHub Copilot, or equivalent; demonstrated ability to accelerate infrastructure and automation work with themExperience leading incident response and participating in an on-call rotation for production systemsExcellent written and verbal communication skills; ability to document systems clearly and write actionable runbooksExperience working in a startup environment is requiredExperience managing or collaborating with distributed teams is essentialFamiliarity with identity verification products or AI/ML-based solutions is a plusBenefitsEquity compensationRemote working environmentSelf-managed paid time off11+ annual company holidays401(k)Health Care Benefits: Medical, Vision, DentalWellness benefits: EAP, LifeHealth Online, One Medical, PerkspotParental leaveCompany OverviewVouched develops patent-pending visual ID verification for regulated and sensitive industries. It was founded in 2019, and is headquartered in Seattle, Washington, USA, with a workforce of 11-50 employees. Its website is https://www.vouched.id/.