[Remote] Senior Software Engineering Manager, Patient & Provider Experiences

Note: The job is a remote job and is open to candidates in USA. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. They are seeking a Senior Software Engineering Manager to lead a high-performing team focused on enhancing patient and provider experiences through innovative technology solutions. The role involves shaping technical strategy, fostering cross-functional collaboration, and ensuring operational excellence in a dynamic healthcare environment.ResponsibilitiesLead a team to deliver complex, open-ended projects aligned with business goalsDefine and communicate a clear technical vision that supports organizational strategyFoster a high-performing, inclusive team culture centered on growth, accountability, and impactSet and manage objectives across teams, ensuring timely, high-quality deliveryGuide system architecture and design across boundaries, offering actionable feedback on engineering decisionsIntroduce and optimize processes to improve team efficiency and outcomesBuild strong partnerships with internal stakeholders and adjacent teamsResolve misalignments and conflicting goals with clarity and diplomacyInfluence outcomes across the organization without relying on formal authorityAssess team performance and potential regularly in a fair, transparent mannerSupport career development through coaching, feedback, and growth opportunitiesInvest in personal leadership development through continuous learning and feedbackCommunicate proactively and effectively to ensure alignment across teams and stakeholdersLead teams through change and uncertainty with calmness, clarity, and confidencePromote a collaborative environment where diverse perspectives are valued and silos are broken downContinuously improve system reliability, performance, and observabilityOversee production support rotations, ensuring high availability and reliabilityDrive incident remediation and implement corrective action plans following outagesSkillsProven track record of delivering complex technical projects with measurable business impact8 years of experience with system design, architecture, and cross-functional trade-offs5 years of experience driving organizational change and influencing outcomes across teams2 or more years of experience leading fully remote, geographically distributed engineering teams2 or more years of experience with cloud infrastructure (preferably AWS)High School Diploma or GED equivalentAny equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities, with a minimum of 9 years of experience in lieu of a Bachelor's degreeExceptional communication, conflict resolution, and stakeholder management skillsPassion for mentoring, team development, and building inclusive engineering culturesAbility to thrive in ambiguous environments with a high degree of autonomyCommitment to operational excellence through improved monitoring, observability, and toolingTechnical acumen to create clarity around architectural and strategic decisionsFamiliarity with web technologies and architectureFamiliarity with Kubernetes, Kafka, containerization, and TerraformOccasional travel to other locations, conferences, and training events may be required2 or more years of experience in the healthcare industry or other highly regulated industries2 or more years of experience with Python, TypeScript, Kotlin, or similar languagesBenefitsAnnual bonus under the Labcorp Bonus PlanMedicalDentalVisionLifeSTD/LTD401(k)Paid Time Off (PTO)Flexible Time Off (FTO)Tuition ReimbursementEmployee Stock Purchase PlanEmployees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) PlanEmployees who are regularly scheduled to work a 7 on 7 off schedule are eligible to receive all the foregoing benefits except PTO or FTOCompany OverviewLabcorp specializes in providing physicians with laboratory tests. It was founded in 1978, and is headquartered in Burlington, North Carolina, USA, with a workforce of 10001+ employees. Its website is https://www.labcorp.com.Company H1B SponsorshipLabcorp has a track record of offering H1B sponsorships, with 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.