[Remote] Senior Software Engineer, AI Platform & Agents

Note: The job is a remote job and is open to candidates in USA. Coalition, Inc. is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. They are seeking a Senior Software Engineer to lead the development of their internal AI platform, focusing on building scalable tools and APIs that integrate AI capabilities into their workflows.ResponsibilitiesAI Platform Engineering: Build and maintain the core infrastructure, services, and SDKs that empower the rest of the company to leverage LLMs and Agentic workflowsScientific Collaboration: Partner closely with Applied Scientists and Data Scientists to translate experimental models and research into scalable, production-grade AI servicesData Strategy: Work with Data Engineers to design robust data pipelines that feed into RAG systems, ensuring high-quality, real-time data retrieval for AI contextInternal Onboarding: Act as a technical consultant and facilitator for other engineering teams, helping them successfully onboard their specific AI use cases onto the platformDesign & Document: Design, document, and deploy public AI interfaces that provide an exceptional developer experience for internal usersOperational Excellence: Collaborate with Site Reliability Engineers (SRE) to deliver AI applications in a repeatable, stable, and highly efficient software development lifecycleQuality Engineering: Develop comprehensive test cases for AI models and workflows, working with QE to ensure deterministic and reliable outcomes in a non-deterministic AI landscapeSkillsExpert-level API and service development in Python (required) and/or GoExperience with SQL, database managementHands-on experience building RAG pipelines, managing vector databases, and orchestrating multi-agent systemsProven ability to communicate technical requirements effectively across Data Science, Data Engineering, and Product domainsDeep understanding of production-tested principles including horizontal scaling, 12-factor application design, and security principles like OWASPExperience monitoring AI performance and analyzing model/software errors using tools like Sentry, DataDog, or JaegerProficiency in container-based development with Docker and source control via GitAt least 5+ years of hands-on software development experience—"It's not the years, it's the miles."Experience with AI orchestration frameworks (e.g., LangChain, LangGraph, LlamaIndex, LiteLLM, or CrewAI)Production experience with distributed, event-driven, and message-driven architecturesExperience building self-service 'Platform-as-a-Product' for internal developersBenefits100% medical, dental and vision coverageFlexible PTO policyAnnual home office stipend and WeWork accessMental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!Competitive compensation and opportunity for advancementCompany OverviewCoalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.coalitioninc.com.Company H1B SponsorshipCoalition, Inc. has a track record of offering H1B sponsorships, with 4 in 2026, 15 in 2025, 22 in 2024, 18 in 2023, 17 in 2022, 6 in 2021. Please note that this does not guarantee sponsorship for this specific role.