[Remote] Senior Site Reliability Engineer

Note: The job is a remote job and is open to candidates in USA. NinjaOne is a company passionate about building unified IT solutions that simplify IT organizations' work. They are seeking a Senior Site Reliability Engineer to join their SRE team and help scale their products to millions of end-users, focusing on automation and observability to ensure the quality and availability of services.ResponsibilitiesDiagnose and resolve complex application and infrastructure issuesParticipate in our 24x7 on-call rotation, SCRUM, and deployment planningPerform Root Cause Analysis (RCA) and provide recommendations for application teamsImprove availability and reduce customer impact using Industry best observability toolsEnsure best-practice and security-minded architecture by influencing design decisionsCreate and maintain technical documentation and SOP’sDevelop software, scripts, or tooling to improve efficiency and reduce delivery time of applications and infrastructureOther duties as neededSkills10+ years' experience in DevOps and/or Site Reliability Engineering roles3+ years' experience with an object-oriented language (preferably Java, .NET or C++)Intermediate+ level Linux administration, scripting, and troubleshootingDemonstrable knowledge of Observability tools (New Relic, Splunk, DataDog)Comprehensive experience with AWS (Amazon Web Services) and its core capabilities (VPC, EC2, ECS, Route53, Fargate, ALB/NLB distributions, etc)Experience with cloud automation and infrastructure-as-code (IaC) toolsets, primarily CloudFormation but also including Terraform, Helm and Ansible. CDK a plusGood understanding of containers, Fargate, Kubernetes, and overall distributed microservice architecturesPassionate about automation, security, and self-service environments/portalsHands-on experience with CI/CD and SDLC (Software Development Life Cycle) processesEffective communication skills, both verbal and writtenBenefitsMedical, dental, and vision insurance401(k) planUnlimited PTOLife insurance coverageHybrid remote workFree and unlimited onboarding, training, and supportCompany OverviewNinjaOne serves as an IT platform for endpoint management that enhances productivity, minimizes risks, and lowers overall IT expenses. It was founded in 2013, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.ninjaone.com.