[Remote] Senior Site Reliability Engineer

Note: The job is a remote job and is open to candidates in USA. Priority Technology Holdings, Inc. is a leading financial technology company focused on delivering personalized financial tools for businesses. The Senior Site Reliability Engineer will ensure the reliability and operational excellence of the company's financial technology platform, working closely with product and infrastructure teams to resolve incidents and automate workflows.ResponsibilitiesLead the resolution of complex incidents within your domain and conduct thorough retrospectives to drive reliability improvementsOwn cross-cutting platform concerns such as observability, monitoring, alerting, performance, scalability, and resiliencyPartner with engineering leadership and product teams to embed reliability best practices into design, planning, and deliveryAutomate detection, resolution, and recovery for recurring production issues, reducing toil and increasing delivery velocityEvaluate and introduce new technologies, frameworks, and practices to improve reliability, cost efficiency, and performanceSkills5+ years of professional software engineering / systems engineering experience, including 3+ years in SRE or reliability-focused rolesDemonstrated experience leading reliability initiativesStrong background in distributed systems, cloud infrastructure (AWS preferred), CI/CD, and microservicesDeep expertise in observability, monitoring, alerting, and incident managementProficiency in modern programming languages (Java, Node.js/JavaScript, or similar) and scripting for automationExperience with relational and non-relational databasesStrong communication skills with the ability to collaborate effectively across engineering and business stakeholdersPrior experience in high-throughput, regulated industries such as payments, fintech, or bankingFamiliarity with event-driven and asynchronous architecturesStrong mentoring background, helping senior engineers adopt higher-level reliability thinkingAdvanced certifications in cloud, reliability, or system design (e.g., AWS Solutions Architect Professional, SRE Foundation)BenefitsBonus programs401(k) matchEmployee Stock Purchase Program (ESPP)HSA and FSA optionsFinancial wellness resources and employee discount programsMedical, dental, and vision coverageMental health support for employees and dependents through Lyra HealthFamily planning and women’s health benefits through CarrotGym membership reimbursement and virtual wellness programs (including yoga)3 weeks PTO to start, with unlimited PTO after year oneEducation expense reimbursementLeadership development programsCertified Payments Professional (CPP) certification supportCompany OverviewPriority is for leaders who want to challenge tradition and drive impact, no matter their title or industry. It was founded in 2005, and is headquartered in Alpharetta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https://prioritycommerce.com/.