[Remote] Senior Site Reliability Engineer

Note: The job is a remote job and is open to candidates in USA. i4DM is a company that provides Federal agencies with access to skilled professionals for complex mission challenges. They are seeking a Senior Site Reliability Engineer to enhance site reliability engineering and cloud operations for VA enterprise healthcare platforms, focusing on automation and resilient service delivery.ResponsibilitiesPartner with the Technical Director to implement and mature Site Reliability Engineering (SRE) practices across platform services and hosted applicationsImprove the full service lifecycle from design and deployment through operation and continuous refinement, with a focus on availability, latency, performance, efficiency, and capacityDefine, track, and report service level indicators (SLIs), service level objectives (SLOs), and error budgets to guide engineering decisions and service improvementsBuild, enhance, and maintain CI/CD pipelines that enable secure, automated, and repeatable application and infrastructure deliveryDevelop and support Infrastructure as Code (IaC) and configuration automation using tools such as Terraform and Ansible to improve consistency, speed, and auditabilityIntegrate automated testing, validation, and security checks into delivery workflows to improve release quality and reduce change-related riskDesign and improve monitoring, logging, tracing, alerting, and dashboards to strengthen observability and accelerate issue detection and responseAnalyze system behavior and performance trends to improve reliability, scalability, and operational efficiency across distributed and cloud-native environmentsReduce operational toil by automating repetitive tasks, improving runbooks, and engineering sustainable solutions for recurring operational issuesSupport cloud infrastructure and platform services in AWS and containerized environments such as Kubernetes, ensuring systems are resilient, scalable, and secureContribute to platform modernization efforts by improving deployment patterns, environment consistency, and operational readiness for cloud-native servicesAssist with capacity planning, reliability reviews, and architectural improvements to support growth, resilience, and mission continuityImplement reliability engineering practices that align with Federal security requirements, including secure configuration, least privilege, vulnerability remediation, and policy-based controlsPartner with cybersecurity and engineering teams to support secure-by-design infrastructure and application delivery practicesHelp ensure operational processes and automation align with compliance expectations for Federal and VA environmentsCollaborate with development, platform, operations, monitoring, incident management, and architecture teams to improve service reliability and deployment outcomesWork closely with the Technical Director and team leads to translate technical direction into actionable engineering improvements and operational standardsSupport Agile and SAFe delivery practices by helping teams adopt reliable release processes, operational readiness checks, and continuous improvement measuresParticipate in incident response, service restoration, root cause analysis, and post-incident reviews for critical systems and servicesIdentify recurring issues, reliability gaps, and failure patterns, and drive corrective actions through automation, architectural improvements, and process refinementContribute to on-call readiness, operational documentation, and blameless continuous improvement practices that improve resilience and reduce mean time to recoverySkillsBachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field, or equivalent practical experience5+ years of experience in Site Reliability Engineering, DevOps, platform engineering, cloud operations, or related roles supporting enterprise or mission-critical environmentsHands-on experience supporting cloud platforms (AWS preferred), Linux-based environments, and distributed systems at scaleStrong experience with Infrastructure as Code and automation tools such as Terraform, Ansible, or comparable technologiesExperience with containers and orchestration platforms such as Kubernetes, EKS, ECS, or Docker in production environmentsExperience building or maintaining CI/CD pipelines and deployment automation in support of secure, reliable software deliveryStrong understanding of monitoring, observability, incident response, root cause analysis, and performance optimization principlesProficiency with one or more scripting or programming languages such as Python, Go, Bash, or PowerShellDemonstrated ability to troubleshoot complex systems, automate operational tasks, and collaborate effectively across engineering and operations teamsCandidates must be eligible to obtain and maintain a Public Trust clearanceExperience supporting VA, Federal Government, or other regulated environments with strong security and compliance requirementsExperience defining and operationalizing SLIs, SLOs, error budgets, and service health metrics for production systemsFamiliarity with observability platforms and tools such as Prometheus, Grafana, CloudWatch, ELK, Splunk, or OpenTelemetryExperience with FedRAMP, NIST, Zero Trust, or other Federal security frameworks relevant to cloud and platform operationsExperience supporting healthcare platforms, high-availability enterprise services, or large-scale modernization initiativesRelevant certifications such as AWS Certified DevOps Engineer, AWS Certified Solutions Architect, Certified Kubernetes Administrator (CKA), HashiCorp Terraform Associate, or SRE/DevOps certificationsCompany Overviewi4DM provides full range of information technology consulting services to government and commercial clients. It was founded in 2002, and is headquartered in Millersville, Maryland, USA, with a workforce of 51-200 employees. Its website is https://www.i4dm.com.