[Remote] Senior Security Operations Analyst

Note: The job is a remote job and is open to candidates in USA. NuHarbor Security is dedicated to enhancing cybersecurity for clients through a comprehensive suite of services. The Senior Security Operations Analyst will serve as a technical anchor, conducting investigations, producing documentation, and mentoring junior analysts while ensuring high-quality outcomes for client security needs.ResponsibilitiesOwn investigations end-to-end from initial alert through root cause analysis, attack chain reconstruction, and client-ready written narrativeCorrelate across SIEM, EDR, and identity telemetry to identify what alerts missed, not just what they flaggedSelf-assign to difficult, ambiguous, or high-priority work without requiring direction, including work that falls outside defined lanesSupport the Security Analyst team with alert triage, classification, disposition, and escalation within SLA requirementsIdentify and communicate security gaps and mitigations in the context of client environmentsCommunicate proactively with the Security Operations Manager on active threats, escalations, and items requiring leadership visibilityFacilitate client-facing meetings including incident briefings, escalation reviews, and threat landscape discussionsProduce ticket documentation that requires no editorial cleanup, every ticket must include an evidence trail, analyst reasoning, disposition rationale, and a plain-language client summaryRemain current on emerging threats, CVEs, and attacker techniques relevant to client environmentsSupport the onboarding of new clients onto NuHarbor Security Services and PlatformsTrain, mentor, and support junior analysts, including structured coaching on investigation methodology, documentation standards, and client communicationReview escalations to clients from junior analysts prior to client delivery, ensuring investigative completeness and documentation qualityDevelop and refine automation playbooks to reduce alert volume and improve analyst workflowContribute tuning feedback, noise identification, and alert fidelity assessments to the Detection Engineering program, in coordination with DE leadershipDevelop recommendations and enhancements to mature a client’s cybersecurity programCoordinate with NuHarbor clients and internal stakeholders during and after incident response activitiesSkillsBachelor's Degree and five (5) years of experience. Experience should be in a cybersecurity field and should include relevant industry certificationsIn lieu of a degree, two (2) years of experience in a related technology field and relevant industry certifications are requiredDemonstrated experience with SOC operations, executing security event triaging and tuningDemonstrated experience writing runbooks and support proceduresDemonstrated experience executing Monitoring and Response across multiple phases, containment, eradication, and recovery, in a SOC or MSSP environmentDemonstrated experience with security event triaging and threat hunting executed through both a SIEM and EDR toolsetHands on experience with at least two of the following Endpoint Detection and Response (EDR) and Security Orchestration Automation and Response solutions: CrowdStrike, Microsoft Defender, Microsoft Sentinel, Splunk Enterprise SecurityDemonstrated experience with scripting in at least one language (Python, PowerShell, or equivalent) in a manner that supports automation solutionsExcellent written and verbal communication skillsPrevious experience in technical support or security-focused roleWilling and able to work Sunday - Thursday, 8:30am - 5:00pmMust be authorized to work within the United StatesBachelor's Degree and seven (7) or more years of experience in cybersecurity with progressive responsibility in SOC, MDR, or MSSP environmentHolds at least two relevant industry certifications (GCFA, GCIH, CEH, CISSP, etc.)Demonstrated experience communicating and presenting to executive level client stakeholdersTechnical writing and reporting experienceExperience executing initial triaging and response through a SOAR platformExperience with multiple operating systems (Linux, MacOS, Windows), their command lines, processes, and file systemsExperience with memory and storage forensicsExperience with static and dynamic malware analysisDemonstrated ability to translate complex technical findings into clear, business-relevant narratives for non-technical audiencesExperience with data science techniques (clustering, anomaly detection, data normalization, etc.)General systems administrator experienceFluency with the MITRE ATT&CK framework as an active investigation and communication toolExperience working in multiple cybersecurity disciplines (i.e. Penetration Testing, Threat, Information Assurance, Engineering, etc.)BenefitsPaid time to give back in your communityGenerous PTOCompany OverviewNuHarbor Security is an end-to-end cybersecurity services company with a focus on best of breed security technologies. It was founded in 2014, and is headquartered in Essex Junction, Vermont, USA, with a workforce of 51-200 employees. Its website is https://www.nuharborsecurity.com.