[Remote] Senior Salesforce Administrator, Sales Operations
Note: The job is a remote job and is open to candidates in USA. POWERX is the nation’s leading provider of comprehensive power solutions, committed to fostering a culture of integrity, respect, and teamwork. The Senior Salesforce Administrator, Sales Operations will collaborate with the Director of Sales Operations to enhance the Salesforce platform and support sales operations through automation, reporting, and integration efforts. This role is essential for driving sales force productivity and integrating new business units into the sales technology stack as the company grows.ResponsibilitiesServe as a senior administrator on POWERX’s Salesforce production org, owning day-to-day configuration including objects, fields, page layouts, record types, validation rules, permission sets, and profilesDesign, build, test, and maintain declarative automation using Flow, including record-triggered flows, screen flows, and scheduled flowsRead and lightly modify Apex triggers and classes; partner with internal staff or external developers for more complex Apex or Lightning Web Component development as neededManage user provisioning, license allocation, and security model changes, including for newly acquired business unitsMaintain data quality through scheduled deduplication, account merging, and data hygiene work; partner with sales and operations support to operationalize a quarterly data quality cadenceBuild, maintain, and continuously improve Salesforce reports and dashboards used by the sales team, sales managers, executive leadership, and financeTranslate business questions into report logic, custom report types, formula fields, and roll-up summariesSupport quarterly and annual forecasting cycles in partnership with Finance, including weighted pipeline calculations, probability rules, and stage definitionsDevelop salesperson, sales manager, service line, and executive dashboards that surface leading and lagging indicators of sales performancePartner with the Director of Sales Operations to evaluate incoming business requests through a collaborative design review, applying Salesforce platform best practices that balance near-term delivery with long-term maintainabilityOperate within POWERX’s established sandbox-to-production workflow utilizing VS Code, Git-based version control, and additional Salesforce DevOps practices to maintain visibility into in-flight work and prevent deployment conflictsLead the ongoing maturation of POWERX’s Salesforce change-management practice and coordinate review, testing, and deployment of Salesforce changes as the team grows or engages external partners and contractorsOperate, monitor, and improve POWERX’s existing Salesforce integrations (including NetSuite, Connecteam, GoFormz, Egnyte, Klient, and Outlook), diagnosing and resolving integration failures as they occurLead Salesforce-side design and implementation of new integrations using Boomi (POWERX’s standard middleware platform) and direct API integrations as the use case warrantsSupport M&A integration efforts, including data migration, account and contact merging, customer/item mapping, and process harmonization for newly acquired business unitsPartner with sales, sales management, operations support, billing, and field service teams to capture requirements and turn them into Salesforce solutionsBuild training materials, release notes, and how-to documentation for end usersConduct training sessions for power users and new hires on core Salesforce processes including quoting, account creation, opportunity management, and closed-won workflowsIdentify opportunities to reduce manual work through automation and process redesignAdditional responsibilities and tasks as required to support the organization’s goals and adapt to evolving business needsSkillsBachelor's degree in business, information systems, computer science, or a related field, or equivalent professional experience requiredSalesforce Advanced Administrator or Platform App Builder certification required5+ years of hands-on Salesforce administration experience in Sales Cloud, including advanced declarative automation (Flow)Hands-on experience with Salesforce DevOps tooling, Visual Studio Code, the Salesforce CLI (SFDX), and Git-based source control for managing Salesforce metadata requiredExperience operating and supporting integrations between Salesforce and at least one major external system (ERP, PSA, marketing automation, or similar) requiredDemonstrated experience owning data quality, deduplication, and data hygiene workStrong reporting and dashboard development experience in native SalesforceExperience training end users and authoring release notes or user-facing documentation requiredSalesforce Sales Cloud Consultant or Integration Architect certification, preferredExperience reading and lightly modifying Apex triggers and classes; SOQL proficiency, preferredHands-on experience integrating or migrating Salesforce data during a merger or acquisition, preferredExperience with Boomi or a comparable middleware platform (MuleSoft, Workato, or similar), preferredDemonstrated experience contributing to or leading Salesforce DevOps practices in a multi-administrator environment, or supporting Salesforce work across internal teams, contractors, or implementation partners, preferredLightning Web Components experience, preferredIndustry experience in field services, electrical contracting, commissioning, or another technical services business, preferredBenefitsCompetitive PayIncentives for CertificationsReferral Bonus ProgramTuition ReimbursementMedical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products401k program with a company matchPerformance ProgramPaid Parental LeavePTO including Wellness Days and Paid HolidaysAnd much more!Company OverviewAt POWERX, we make power work. It was founded in 2021, and is headquartered in Phoenix, Arizona, US, with a workforce of 51-200 employees. Its website is http://www.powerxco.com.