[Remote] Senior Sales Engineer - Security Specialist
Note: The job is a remote job and is open to candidates in USA. Ribbon Communications is seeking a Senior Sales Engineer with expertise in Security Operations for telecommunications networks. This customer-facing role involves providing technical leadership during sales engagements and aligning Ribbon solutions with customer security requirements.ResponsibilitiesServe as a SecOps SME for telecom who can credibly participate with customers in modern application security and vulnerability management conversationsProvide technical support to the various account teams to ensure that the best and most appropriate Ribbon solution is selectedSupport RFP/RFI responses with emphasis on security capabilities and compliance alignmentTranslate customer security and compliance requirements into actionable technical architectures and solutionsSupport sales presentations and technical discussions with a focus on security positioning and differentiationInterface with customers, Ribbon engineering, and Product Line Management to address security requirements, gaps, and feature needsInterface with customers and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases and help ensure that the relationship between Ribbon and the assigned account is strongProvide guidance on secure deployment models, including authentication, access control, encryption, CVE (Common Vulnerabilities and Exposures) mitigation, and security patchingMonitor issues, track feature development, and ensure alignment between customer requirements and product capabilitiesAct as a trusted advisor within target accounts, offering SME guidance on telecom security and Ribbon solutionsSkills8+ years' experience working with software vulnerabilities and exposure management, including CVE processes and security advisory useExperience evaluating, interpreting, and communicating CVE impact across customer software versions and architecturesWorking knowledge of vulnerability assessment and remediation, including patch management strategies, risk prioritization by exploitability and exposure, and customer communication on mitigation strategiesFamiliarity with security advisory workflows, including disclosure, triage, mitigation, and customer notificationWorking knowledge of security scanning and assessment tools and how findings map to CVEs and remediationAbility to discuss secure software lifecycle practices, including vulnerability disclosure processes, patch release cadence, and dependency and third-party risk managementExperience supporting security reviews, audits, and onboarding, including vulnerability and patching inquiries8+ years working with VoIP standards, applications, and practicesWorking knowledge of authentication and access technologies (RADIUS, SAML, MFA) in telecom environmentsStrong understanding of IP networking, routing, MPLS, Ethernet, and cloud-native networkingExperience with NFV, OpenStack, containers/Kubernetes, and public cloud platforms (AWS, Azure, GCP)Familiarity with telecom protocols including SIP, RTP, Diameter, H.248, SIP over TLS, and DTLSExperience in telecom environments supporting Tier 1 service providersProven ability to build strong customer and partner relationships at all levelsStrong consultative, solution-selling approachAbility to communicate complex technical and security concepts to technical and executive audiencesProactive in driving technical engagements and resolving issues through completionResults-oriented, self-motivated, with strong communication and interpersonal skillsStrong business acumen and technical depthBenefitsEligibility for an incentive planComprehensive benefits, subject to applicable requirementsCompany OverviewRibbon Communications is a company with two decades of leadership in real-time communications. It was founded in 2017, and is headquartered in Westford, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://ribboncommunications.com/.