[Remote] Senior Review Program Manager

Note: The job is a remote job and is open to candidates in USA. Lighthouse is a company focused on innovation and collaboration, seeking a Senior Review Program Manager to oversee document review projects. This role involves consulting with clients, managing project teams, and leveraging technology to enhance review processes and standards.ResponsibilitiesConsult with client/counsel to design, implement, and supervise execution of matter-specific review plans that meet Lighthouse standards and project requirementsManage and drive successful outcome of document review projects, providing high level project oversight and management of project manager, team lead, and review team work to ensure quality and timeliness of all deliverablesRecommend and drive best practices in review as a trusted advisor to both internal and external stakeholdersEncourage adoption of beneficial AI/Analytics/linguistic offerings; design review workflows to maximize efficiency and accuracy gains from AI, TAR and analyticsLead client/counsel conversations with acumen to address competing priorities and key stakeholders with different areas of focusActively engage with sales and client success teams: assist with project budgets and ROI assessments, participate in client annual meetingsDetermine appropriate project staffing levels and serve as escalation point for review staffing partner. Manage staffing partner and contracted resources to ensure adherence to Lighthouse standards, execution against throughput goals, and output of quality deliverablesProvide daily status reports to case teams; compile end of project summary and insights report for sales, client success, and case teamsProvide client-specific subject matter expertise on large scale complex matters across multiple stakeholdersAdvise on development of client enterprise-level review standards, including review workflow strategy and optimal use of technologyTrain and develop protocols for Review ManagersParticipate in company initiatives and team process improvement initiatives, and other related duties as assignedSkillsEight+ years of experience as a document review manager with review provider or law firmExperience leading complex multi-jurisdictional and global mattersAptitude for building trust and successful client relationshipsAttorney, active and in good standing in any US jurisdictionStrong leadership, ability to appropriately delegate tasks, and guide multiple internal and external teams in complex workflows while adhering to established project timelines and budget parametersSelf-starter with strong sense of ownership and commitment to client satisfactionKnowledge of litigation discovery process and objectivesBuild understanding of available and emerging technologies and workflows that can effectively be leveraged in review projectsAbility to incorporate TAR and other analytics effectively and defensibly into review workflows, and develop new workflows to incorporate emergent technologiesExcellent written and oral communication skills suited to a client-facing role, careful attention to detail, and superior technical aptitudeAbility to manage competing priorities and work independently or as part of a teamProficiency as an end user in Relativity or comparable platformExperience planning and managing reviews for MDLs or HSR Second RequestsBenefitsMedical, dental, vision401k with company matchCompany paid benefits also include Life & AD&D, short and long-term disability, telemedicine, and other wellness plansGenerous Flexible PTO programPaid volunteer daysEmployees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insuranceThis role will be eligible to participate in an annual bonus or incentive programCompany OverviewLighthouse provides technology-enabled e-discovery services for Fortune 100 companies and Am Law 100 law firms. It was founded in 1995, and is headquartered in Seattle, Washington, USA, with a workforce of 501-1000 employees. Its website is https://www.lighthouseglobal.com/ediscovery-services.