[Remote] Senior Renewal Account Manager

Note: The job is a remote job and is open to candidates in USA. Paytronix is a company focused on managing high-value strategic account renewals. They are seeking a Senior Renewal Account Manager to lead complex negotiations with senior stakeholders and build long-term partnerships with enterprise customers.ResponsibilitiesOwn end-to-end renewal process for strategic account portfolioLead consultative renewal discussions with C-level stakeholdersDevelop account-specific renewal strategies for enterprise customersNavigate complex, multi-year contract negotiationsPartner across Customer Success, Sales, Product, and Support to resolve enterprise issuesMaintain accurate forecasts and share insights on strategic renewal best practicesMentor RAM team members on complex renewal techniquesBuild trusted relationships using customer insights, product usage, and business goalsSkills5-7 years managing large, complex renewals or strategic customer portfoliosProven success with enterprise/strategic B2B SaaS customersStrong executive presence and C-level engagement skillsMulti-year agreement negotiation experienceValue-based selling or customer success methodology expertiseAbility to use CRM tools and customer data to inform renewal decisionsExperience with PE-backed or enterprise accountsTrack record of saves on high-risk, high-value renewalsDeep understanding of commercial contract structuresHospitality or vertical SaaS industry experienceCompany OverviewPaytronix, an Access Group company, is a cloud-based digital guest engagement platform for the hospitality industry. It was founded in 2001, and is headquartered in Newton, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://www.paytronix.com.