[Remote] Senior QA Engineer (Performance)

Note: The job is a remote job and is open to candidates in USA. Ursus, Inc. is a company seeking a Senior Quality Assurance (QA) Engineer (Performance) to identify performance issues and validate systems under various infrastructure configurations. The role involves debugging complex application errors, incorporating infrastructure configurations into automated test frameworks, and collaborating with various divisions to enhance performance testing.ResponsibilitiesIdentifying high-priority performance issues within a complex application environment, including the debugging of errors and parsing of logs and stack traces. This also includes evaluation and implementation of AI-based monitoring and diagnostic tools to accelerate root cause analysisLeveraging Generative AI to accelerate the creation of complex performance scripts and the generation of large-scale synthetic test dataWorking with other divisions (Support, Sales engineering, etc) to stay up-to-date on the performance of Ignition, and to gather information on common customer setups for the variety of different industries that Ignition is used inDebugging complex issues within the tech stack (Web Browser, Java applications, Mobile applications) in order to analyze resource usage, and creating actionable strategies as a result of the profiling analysisUtilizing tools like Wireshark for traffic filtering and packet analysis to troubleshoot network-related performance issuesUsing and developing tools for quick application development and infrastructure deployment (Docker, Vagrant, Terraform) to simulate various production environmentsSetting-up and querying SQL databases (MS SQL Server, MySQL) to analyze data integrity and query performanceDemonstrating sufficient proficiency in relevant Ignition product areas, and adequately testing all areasMaintaining a proficient understanding of the company, our primary software deliverable and its purpose (Ignition), and our customer baseCollaborating with Developers, Product Managers, and QA Generalists to clarify requirements and provide feedback on functionality, usability, and performanceIdentifying, documenting, and tracking defects using issue tracking tools, ensuring clear communication and resolution processesStaying up to date with industry trends, tools, and technologies to continually enhance testing strategiesBreaking down complex performance automation development efforts into simpler phases that can be taken on by less experienced engineersPrioritizing unowned or undesirable work that enables the team to move fasterDemonstrating autonomy without sacrificing quality or delivery time; resolving and overcoming medium scale blockers or challengesWorking with the Quality Assurance team and adjacent teams to solve performance problems; escalate problems that have wider scopeBuilding relationships with stakeholders which may include customers, product managers, cross-functional partners, and external partnersEnsuring that knowledge is shared amongst the team and does not position themselves or others as a single point of failureResolving impactful performance automation tasks that improve the execution of the Support Division, Training Department, Sales Division, etcWorking towards and maintaining an advanced understanding of industries that use Ignition, our customer base, and the purpose of SCADA softwareStaying knowledgeable about the company, its values, each division's contributions, and the company's industry contributionsHelping junior engineers with issues and support them with their technical growthImproving team strength by advising managers and other leaders with insights and recommendationsSkillsBachelor's degree in Computer Science/Engineering OR at least 4 years experience working in a related fieldMust have at least 5+ years of experience in a test automation engineering role focused on performance testingPerformance testing experience in the following areas: Proficiency in tools like JMeter, K6, or GatlingExperience with APM tools like Grafana/PrometheusStrong understanding of HTTP/HTTPS protocols and REST APIsStrong programming knowledge and proficiency with at least one language, including understanding of functions, conditional statements, and intermediate/advanced object oriented concepts (Python, Java/JavaScript, TypeScript, C#, C++)Strong troubleshooting skills within a complex application environment, including debugging of errors, identifying performance issues, parsing of logs and stack traces, and determining reproducible steps for issuesExperience with coding in at least one modern IDE (Eclipse, IntelliJ IDEA, PyCharm)Thorough understanding of the SDLC (Software Development Lifecycle) and each of the phasesStrong proficiency with source control management systems, such as Git, and common usage (clone and checkout of repositories and specific branches, commits and merge conflicts)Experience with setup and querying of SQL databases (MS SQL Server, MySQL, similar)Familiarity with Windows, Linux (Ubuntu), and macOS platforms, including working from the command line, and debugging issues with applications running as a serviceProficient with deploying applications using virtualization software (VMWare, Docker Desktop, Kubernetes), including creating images, debugging running containers, and use of persistent data (volumes)Strong experience with bug tracking systems and writing proper bug reportsExperience using agentic AI in support of software quality activities, utilizing strategic implementation and proper governanceExperience with tools for quick application development and infrastructure deployment (Docker, Vagrant, Terraform, similar)Debugging of Java platform and Swing/JavaFX applications using JProfiler (or similar profiling tool)Experience with Maven and Gradle build tools, especially in coordinating builds with automated testingConfiguring continuous integration/continuous development servers (Jenkins), including creating and maintaining jobs/pipelinesFamiliarity with the manufacturing industry and HMI/SCADA softwareCompany OverviewUrsus, Inc., has been recognized by Staffing Industry Analysts (SIA) for four consecutive years as the fastest-growing technical and creative staffing firm in the United States. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is http://www.ursusinc.com.Company H1B SponsorshipUrsus, Inc. has a track record of offering H1B sponsorships, with 5 in 2025, 2 in 2024, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.