[Remote] Senior Project Manager — Software Implementation

Note: The job is a remote job and is open to candidates in USA. NEXGEN Asset Management is the industry-leading Enterprise Asset Management (EAM) software company, empowering utilities, public works agencies, and municipal organizations to manage critical infrastructure with confidence. The Senior Project Manager is responsible for the end-to-end success of multiple concurrent EAM software implementations, working closely with clients and managing project governance throughout the lifecycle.ResponsibilitiesOwn the full implementation lifecycle for a portfolio of concurrent EAM software projects, from contract handoff and kickoff through go-live and post-deployment handoff, operating independently with minimal oversightServe as the primary point of contact for client project leadership, including program-level sponsors and C-suite stakeholders; build trusted, long-term client relationships that support client retentionTrack project budgets and revenue milestones in alignment with percent-complete invoicing structures; identify and surface variances earlyEstablished track record of managing stakeholders at the program and executive level, including steering committee facilitation and C-suite communicationWillingness and ability to travel to client sites across the U.S. up to approximately 20% of the timeExperience managing implementations for large, multi-stakeholder municipal or public sector organizations with complex procurement and governance structuresFamiliarity with percent-complete and milestone-complete invoicing models and SOW-based revenue trackingLead meaningful implementations that directly improve how utilities and public sector organizations manage critical infrastructure assetsCommunity — Build a community of coworkers and clients. Connect on a personal level and bring a family-driven culture of teamwork to every engagementDevelop and maintain comprehensive project plans, including work breakdown structures, milestone schedules, resource assignments, and critical path tracking; proactively adjust plans to maintain delivery integrityEstablish and enforce project governance frameworks: RAID logs, change control processes, decision registers, and escalation paths; model governance discipline for junior team membersManage project scope in collaboration with clients and the assigned Senior Implementation Consultant; manage change requests through a structured change control process and address scope creep without escalation in most casesFacilitate project status meetings, steering committee updates, and executive briefings with clients; produce concise, high-quality status reports and decision documentation independentlyProactively identify, assess, and manage project risks and issues across all dimensions; develop and execute mitigation strategies with minimal escalation to the Director of Project DeliveryCoordinate internal delivery resources — Senior Implementation Consultants, data migration specialists, integration analysts, trainers, client support, and product teams — ensuring cross-functional alignment throughout the project lifecycleContribute to delivery team methodology by sharing lessons learned, reviewing and improving project templates, and providing informal mentorship and sounding-board support to less experienced PMsReport on portfolio-level project health to the Director of Project Delivery on a regular cadenceSkills7+ years of project management experience leading enterprise B2B/SaaS software implementations, with demonstrated ownership of full-lifecycle delivery across multiple concurrent, complex engagementsProven ability to operate independently — managing scope, risk, client expectations, and cross-functional teams without requiring day-to-day directionDirect industry experience in utilities (water/wastewater), public works, or facilities management strongly preferred, with working knowledge of maintenance management and asset lifecycle practicesPrior experience with EAM, CMMS, or operational technology (OT) software implementations is highly desirablePMP (Project Management Professional) or PRINCE2 certification required; Agile/Scrum certification (CSM, PMI-ACP) advantageousProficiency in project scheduling tools (e.g., Microsoft Project, Smartsheet, or equivalent); strong command of WBS, critical path, resource management, change control, and risk management fundamentalsBachelor's degree in Business, Information Systems, Engineering, or a related field; equivalent practical experience consideredExperience applying hybrid delivery methodologies (Waterfall + Agile) in enterprise software contextsPrior experience contributing to delivery methodology development, onboarding programs, or knowledge-sharing initiatives within a PM practiceBenefitsFlexible remote-first work environment with a supportive leadership culture and clear pathways for career development.Company OverviewEfficiently manage and sustain a comprehensive asset management program through a single software solution. It was founded in 2006, and is headquartered in Sacramento, California, USA, with a workforce of 11-50 employees. Its website is http://www.nexgenam.com.