[Remote] Senior Project Manager

Note: The job is a remote job and is open to candidates in USA. Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries. The Senior Project Manager will act as the lead, providing detailed technical design and specification of solutions, while also managing client relationships and ensuring successful project delivery.ResponsibilitiesAct as the main point of contact with the customer and other project team membersAssess client technical requirements and provide viable solutionsDevelopment of technical specificationsLead the development and deployment process working with the program management teamAdhere to both internal and customer’s processes in place for project governance and deliveryWork with clients to integrate Press Ganey Forsta technologies into their business applicationsManage and conduct solutions QAAssist with client UATProviding solutions administration and overall on-going support as required for the client solutionProvide Press Ganey Forsta platform training and knowledge transferWork with the Sales team on development of technical presentations, as neededMember of the HX Delivery team reporting to Director or Senior Director, Client SuccessSkillsPrevious customer-facing experienceTechnical and business assessment skillsAbility to articulate the value of technical solutions from a business perspectiveKnowledge of standard consulting operational processesStrong presentation skillsProject delivery management experienceCuriosity and detail-oriented mindsetTechnical expertiseExceptional time management and multi-tasking skillsTeam player with initiativeProblem-solving skillsAbility to intelligently converse about required business concepts and technologies with clients, vendors, and internal team membersExperience working with clientsConflict resolution and negotiation skillsAbility to work as part of a multifunctional teamDemonstrates initiative and individual motivationDrive to assist in sales initiatives from start to finishAbility to travel Excellent communication skillsExcellent ability to multi-task and balance multiple projects and prioritiesExcellent understanding of marketing research and its dataStrong problem-solving skills, including an ability to 'think outside the box'Excellent understanding of logic and ability to identify errorsProven knowledge of Health Systems and/or Health PlansBachelor's degree in Computer Science or related discipline; relevant experience may substitute for the degree requirement on a year for year basisData Visualization and/or Graphic DesignBenefitsCompetitive benefits packageDiscretionary bonus or commission tied to achieved resultsCompany OverviewPress Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. It was founded in 1979, and is headquartered in Charlotte, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is http://www.moreheadassociates.com.Company H1B SponsorshipPress Ganey has a track record of offering H1B sponsorships, with 1 in 2026, 9 in 2025, 6 in 2024, 8 in 2023, 9 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.