[Remote] Senior Program Manager, Product Operations(Saas Supply Chain Platform)

Note: The job is a remote job and is open to candidates in USA. Kinaxis is a global leader in modern supply chain orchestration, providing innovative solutions to complex supply chain challenges. As a Senior Program Manager in Product Delivery & Execution, you will lead cross-functional enterprise software programs, ensuring alignment and execution of strategic initiatives while driving measurable outcomes.ResponsibilitiesBuild and drive end to end execution plans for enterprise software and platform programs that require cross-team coordinationPartner closely with Product Management and Engineering to translate strategy into executable, milestone-driven plansManage timelines, dependencies, risks, and trade-offs across internal and external workstreamsEnsure disciplined tracking of input and output metrics tied to platform capabilities, business outcomes, and delivery healthProactively identify blockers, call out issues directly, and drive resolution through clear ownership and escalation pathsMaintain program artifacts, including plans, decision logs, risk registers, and dependency mapsDrive path-to-green recovery plans with defined corrective actions, owners, and timelinesReduce friction and improve throughput across internal and externally managed workstreamsContinuously improve delivery processes for predictability, efficiency, and scaleUse data and stakeholder feedback to identify optimization opportunities across programsProactively build tools, templates, and lightweight automation to scale execution and team productivityDesign repeatable operating models and scalable systems rather than ad hoc coordination approachesLeverage AI and automation to improve reporting, risk forecasting, and decision velocityImprove execution transparency, handoffs, and cross-team alignment across complex initiativesCommunicate programs clearly to executive and cross-functional audiencesProvide structured status reporting, risk escalation, and expectation managementFacilitate decision-making and maintain momentum across teamsDriving accountability through influenceBuild strong partnerships across Product, Engineering, Go-to-Market, Deployment, Support, and Customer SuccessSkillsBachelor's degree in business or related field, or equivalent practical experience10+ years of experience in program management within enterprise software, platform, or infrastructure environments (SaaS or complex B2B preferred)Strong understanding of scalable systems, platform capabilities, and cross-functional dependenciesStrong fluency in AI-enabled tools and workflows, with a track record of using automation, data, and emerging technologies to streamline execution, improve reporting, and drive faster, more informed decisionsProven ability to manage complex dependencies and improve delivery predictability across programsStrong leadership, judgment, and stakeholder management capabilitiesExceptional communication skills, with the ability to tailor messaging across executive and cross-functional audiencesOperates with a growth mindset and a strong sense of ownership for product outcomesAdvanced degree (e.g., MBA) is considered an assetProject or program management certifications (e.g., PMP, PgMP) are preferredBenefitsFlexible vacation and Kinaxis Days (company-wide days off)Flexible work optionsPhysical and mental well-being programsRegularly scheduled virtual fitness classesMentorship programs, training, and career developmentRecognition programs and referral rewardsHackathonsCompany OverviewKinaxis is a leading provider of cloud-based subscription software. It was founded in 1995, and is headquartered in Ottawa, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://www.kinaxis.com/.Company H1B SponsorshipKinaxis has a track record of offering H1B sponsorships, with 1 in 2026, 13 in 2025, 5 in 2024, 9 in 2023, 9 in 2022, 4 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.