[Remote] Senior Program Manager

Note: The job is a remote job and is open to candidates in USA. Citizant is a leading provider of professional IT services to the U.S. government. They are seeking a Senior Program Manager to lead task order administration and ensure strong fiscal and operational controls in a fast-paced IT and data services environment.ResponsibilitiesProvide efficient, outcome-driven task order administration and oversight using multidisciplinary program management, fiscal oversight, and technical leadershipProvide comprehensive program management, staffing, and coordination to support low-risk, high-quality execution aligned to contractual requirements and defined rolesEstablish and maintain a task order-level view of progress, risks, dependencies, and resource utilization across teams and task areasApply ITIL-based service management and industry best practices across end-to-end services, integrating Risk Management Framework (RMF) practices and other relevant federal standards throughout the service lifecycleApply advanced analytics and visualization to support better decision-making, operational insight, and program outcomesSupport program management, portfolio management, operational oversight, FinOps, and performance reportingTreat analytics and visualization capabilities as 'products' (not one-time reports), with ongoing iteration, usability standards, clear ownership, and lifecycle managementProvide the IV&V provider timely access to documentation, environments (including test and pre-production), test data, repositories (where authorized), CI/CD pipelines, and relevant technical/design artifacts, as directedIntegrate IV&V activities into release and deployment plans (planning, scheduling, and participation in IV&V meetings/reviews when requested)Address IV&V findings by analyzing root causes, proposing remediation plans, and implementing corrective actions within agreed timeframesSkills15 years of federal IT program management experience10 years of experience leading cross-functional teamsDemonstrated experience leading complex programs or task orders with cross-functional delivery teams, operational governance, and stakeholder engagementExperience building/using dashboards and performance reporting to manage program health, risks, dependencies, and resourcingWorking knowledge of IT service management practices and ability to operate within risk/compliance-driven environmentsMaster's degree in Business, Information Systems, IT, Program/Project Management, or related field (or equivalent relevant experience)PMP (PMI) or equivalent program/project management certificationPgMP (Program Management Professional)U.S. Citizenship requiredMust be able to obtain/maintain a Public Trust background investigationAgile/Lean delivery certifications (e.g., SAFe, Scrum) are a plus, especially in multi-workstream environmentsITIL Foundation (preferred due to ITIL-based service management requirements)BenefitsMedical, dental, and vision insurance401(k)Generous PTOCompany-paid life and disability insuranceFlexible Spending Accounts (FSA)Employee Assistance Program (EAP)Tuition Assistance & Professional Development ProgramCompany OverviewCitizant provides business transformation and information sharing solutions to the federal government. It was founded in 1999, and is headquartered in Chantilly, Virginia, USA, with a workforce of 51-200 employees. Its website is https://citizant.com.