[Remote] Senior Program Manager

Note: The job is a remote job and is open to candidates in USA. Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. We are seeking an experienced Senior Program Manager (SPgM) to lead the successful delivery of complex, customer-facing programs in a federal, Agile environment, ensuring program performance and fostering strong client relationships.ResponsibilitiesLead program execution for federal contracts, ensuring all deliverables are completed on time, within scope and within budget in accordance with contractual requirements and agency objectivesPartner with executive leadership (ELT) and senior stakeholders to support the planning and delivery of large-scale, strategic initiatives across the organizationServe as the primary interface with government stakeholders, Contracting Officers (COs) and Contracting Officer Representatives (CORs), providing status reporting, issue resolution and program transparencyOversee multiple Agile delivery teams to ensure alignment with program goals, including planning, execution and cross-team dependency managementManage program risks, issues and changes, implementing mitigation strategies while ensuring compliance with federal regulations, policies and contract terms (e.g., FAR/DFARS requirements)Maintain accountability for cost, schedule and performance (CSP) metrics, ensuring accurate reporting and adherence to program baselinesDirect and develop technical and delivery teams, providing leadership, performance oversight and resource management across contract workstreamsEstablish and enforce standard processes, governance structures and quality controls to ensure consistent, auditable program delivery aligned with contract expectationsSupport program growth and sustainment efforts, including participation in capture activities, proposal development and continuous improvement initiativesSkillsU.S. Citizen or authorized to work in the United States. Must be eligible to obtain and maintain a Public Trust clearance which requires the ability to meet federal residency requirements of 3 of the last 5 years within the United StatesBachelor's degree in a related field or equivalent years of project management experience may substitute for educationPMP certification strongly preferred; required within the first year of employment if not currently held10+ years of program or project management experience supporting software development initiatives, including 5+ years managing federal government contracts and working with government stakeholdersProven experience leading large, complex software development programs across the full lifecycle (requirements, design, development, testing, deployment, and operations support)Strong experience managing multiple Agile delivery teams, with working knowledge of Scrum and/or SAFe frameworks (SAFe certification required)Demonstrated ability to lead and develop technical teams, including mentoring, performance management, and fostering accountability in fast-paced environmentsSolid understanding of modern software engineering practices, including cloud delivery, DevOps, CI/CD pipelines, test automation, and secure developmentExcellent communication and stakeholder management skills, with the ability to translate business priorities into executable technical plans and influence decision-makingBenefitsHealth and retirement benefitsDiscretionary bonusesReimbursement for professional development opportunitiesCompany OverviewIndex Analytics LLC (Index) was established in May 2012 in Baltimore, Maryland, and currently supports mission-critical high visibility healthcare programs nationwide in collaboration with six federal health agencies. It was founded in 2012, and is headquartered in Baltimore, Maryland, USA, with a workforce of 201-500 employees. Its website is https://index-analytics.com/.