[Remote] Senior Program Analyst – Lodging & Travel Operations (5815)

Note: The job is a remote job and is open to candidates in USA. Bennett Aerospace, Inc., a subsidiary of Three Saints Bay, LLC, is seeking a Senior Program Analyst to support the Defense Travel Management Office (DTMO) Travel Operations Management Support Services (TOMSS) program. This role will focus on data analysis, lodging program operations, reporting, dashboard development, and process improvement initiatives related to DoD travel and lodging programs.ResponsibilitiesAnalyze lodging and travel program data to identify trends, issues, and opportunities for improvementReview and validate operational data for accuracy, consistency, and completenessDevelop dashboards, reports, metrics, and briefing materials for Government stakeholdersSupport recommendations for lodging program enhancements and operational efficienciesAssist with account management and customer support activitiesSupport implementation of hospitality industry best practicesAssist with change management and process documentation effortsCoordinate with internal and external stakeholders to resolve reported issuesSupport online booking tool, GDS, and Ticket Management System (TMS) activities as requiredSkillsBachelor's degree in Hospitality Management, Business, Data Analytics, or related field (or equivalent experience)Minimum of 5 years of hospitality industry experienceExperience supporting lodging program operations, travel operations, or account managementStrong analytical and problem-solving skillsExperience developing dashboards and reports using Excel, Power BI, Tableau, or similar toolsStrong written and verbal communication skillsExperience collecting, standardizing, and validating operational dataExperience supporting Government or commercial travel programsExperience using Sabre and/or Worldspan Global Distribution SystemsExperience supporting online booking tools and Ticket Management Systems (TMS)Experience with process improvement and change management initiativesExperience supporting DoD or Federal Government customers preferredBenefitsWe offer our employees a comprehensive benefits packageThe opportunity to take part in exciting projects with government and commercial clients, both domestic and internationalRemote / HybridCompany OverviewBennett Aerospace is an Alaska Native Corporation (ANC)-Owned Small Disadvantaged Business specializing in providing professional Systems Engineering & Technical Assistance (SETA), Research & Development (R&D), Professional, Technical, and Administrative support services to federal government agencies and programs. It was founded in 2008, and is headquartered in Cary, North Carolina, USA, with a workforce of 201-500 employees. Its website is https://threesaintsbay.com/bennett-aerospace/.Company H1B SponsorshipBennett Aerospace, Inc. has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.