[Remote] Senior Product Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Acorns is a financial wellness app dedicated to helping individuals and families save and invest money for the long term. They are seeking a Senior Product Operations Specialist to drive operational excellence, enhance cross-functional delivery frameworks, and scale tools that empower the product organization in building financial wellness solutions.ResponsibilitiesOperations Leadership: Partner directly with the Head of Product to optimize organization efficiency, streamline internal workflows, support team leaders, and project-manage critical product operations initiativesStrategic Architecture & Roadmap Planning: Build and evolve the frameworks, tooling, and ways of working used for long-range strategic planning, roadmap prioritization and capacity planning. Own the administration and data integrity of the company’s unified roadmap, mapping product outcomes directly to business and financial metricsDelivery Integration & Continuous Improvement: Connect delivery planning across all functional teams (design, engineering, analytics, marketing, legal, support, etc.) to ensure seamless cross-organizational alignment, while continuously tracking execution to identify and eliminate operational bottlenecks and inefficienciesExecutive Reporting & Routines: Lead core product operating routines, including the end-to-end orchestration, data aggregation, and materials preparation for Monthly Business Reviews (MBRs) and executive reportingVendor & Budget Management: Manage the operational budget for product teams, including third-party service and software contractsSkillsExpert-level, hands-on experience architecture-building within Jira and Jira Product Discovery (JPD), with a proven track record of creating custom views, automations, workflows, and executive-level reportsDemonstrated proficiency using artificial intelligence (AI) tools to design, build, and optimize automated reporting and internal operational productivity toolsClear experience managing technology vendor relationships, tracking software budgets, and navigating corporate contract pipelinesExceptional interpersonal skills with a natural ability to collaborate, communicate direction clearly, and bring fun to a highly collaborative, fast-moving environmentStrong foundational project management skills, with a proven ability to organize complex timelines, manage risk and dependencies, and coordinate communication across teamsHunger to deliver game-changing productsExceptional drive and precision in deliveryA belief that your work is tied to your life's missionOptimistic about the potential of societal changeBenefitsCompetitive salary and stock optionsA comprehensive benefits package for you and your familyFlexible work location, hours, and paid time off401(k) matchingMonthly Acorns account contribution & GoHenry account for your familyMindfulness and Financial Wellness resources, Headspace and Addition WealthAcorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)Roots Leadership Program for Emerging LeadersCommunity week onsite gatherings and various virtual eventsTalented and motivated team members who care deeply about one another, our mission, and our customers.The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.Company OverviewAcorns is a financial technology and services company that specializes in automated investments and robo-advice. It was founded in 2012, and is headquartered in Irvine, California, USA, with a workforce of 501-1000 employees. Its website is https://www.acorns.com/.