[Remote] Senior Product Manager - Production Inkjet

Note: The job is a remote job and is open to candidates in USA. Ricoh USA, Inc. is an integrated solutions provider and partner that connects people and technology. They are seeking a Senior Product Manager to lead the strategy and lifecycle management of high-speed inkjet production and pre/post portfolio, driving market adoption and expanding Ricoh’s presence in commercial print.ResponsibilitiesMaintain fitness of portfolio through full product lifecycle management, including complete and timely market and sales channel launch, ongoing maintenance of product positioning and end of life activities for obsolescence or portfolio rationalizationSet and achieve annual plans in alignment with corporate targets and Ricoh North America Financial planTranslate deep inkjet industry and commercial print application knowledge into actionable product and portfolio decisions, including hardware, software, workflow, finishing, and services componentsDefine and execute strategies that support customer migration from offset to digital production (O2D), including application targeting, value proposition development, and economic positioningIdentify and prioritize commercial print applications where inkjet technologies can expand Ricoh’s footprint, including high-volume offset replacement and hybrid environmentsShape and support go-to-market strategies that position the inkjet portfolio for growth beyond traditional segments, including new applications, channels, and customer profilesDrive adoption of current and new offerings and improve services attachment rates by aligning print solutions to customer needsDrive customer satisfaction, retention, and net-new customer wins by addressing technology issues impacting product adoptionResearch and translate market and competitive analysis into product strategy decisions, while educating key stakeholdersConsider competitive price positioning, internal margin expectations, overall market potential and individual competitor risks while managing overall product portfolioUnderstand market factors that create opportunities and risks with our product portfolio, then set and execute a plan to addressCross-functional leadership in support of product performance optimizationWork closely with the sales and marketing teams to devise strategies that drive unit sales, including strategy development, sales enablement, and performance trackingDefine and monitor key performance indicators (KPIs) to measure product success and inform future development. Measure product performance to recommend and implement appropriate actions to achieve targets. Identify potential risks to achieving sales targets and develop contingency plansProvide regular stakeholder reporting on sales progress, challenges, and opportunitiesDevelop product positioning based on expected use cases and customer requirements, influencing Go To Market and Sales Enablement strategiesProvide SME guidance for the development of sales enablement tools and training (e.g. website, brochures, FAQs, launch announcements, etc.)Present and communicate value of portfolio to both internal and external stakeholders to maximize salesWork closely with key stakeholders to provide product insights, competitive information, to influence product development and portfolio successSkillsBA/BS degree from an accredited college/university, MBA or post-graduate degree preferredMust have 10+ years of industry experience, with product management, product marketing, sales, or engineering background preferredSignificant depth of knowledge in production inkjet technologies and/or commercial print environments, with a strong understanding of the dynamics driving the transition from offset to digital productionExperience with commercial print workflows, applications, and economics, including familiarity with offset printing environments, strongly preferredExperience in managing multiple complex projects and programs simultaneously – strong multi-tasking skillsCollaboration skills working across with both internal and external stakeholdersAbility to engage the people at all levels throughout the organizationAttention to detail, analytical skills, and the ability to translate technical capabilities to benefits are a mustUnderstanding the sales cycles and product lifecycles and their respective pressures on the marketing functions to drive demand and revenueDeep understanding of customer workflows, competitive positioning, and the economic drivers of the inkjet and commercial printing market, including application-level dynamics and buying criteriaKnowledge of digital press technologies, substrates, inks/toners, finishing, and end-customer applicationsAbility to effectively communicate with all levels of management and employees – especially at the highest levels of an organizationRequires experience as a negotiator and objection handling skillsDisplays a strong ability for self-direction and shows a high degree of initiativeMust be a self-starter with complete accountabilityBusiness maturity and business acumen is a mustRequires travel 15%+BenefitsChoose from a broad selection of medical, dental, life, and disability insurance options.Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.Augment your education with team member tuition assistance programs.Enjoy paid vacation time and paid holidays annuallyTap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.Company OverviewAt Ricoh, we bring people, processes, and technology together to make information work for you. It was founded in 1962, and is headquartered in Malvern, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://www.ricoh-usa.com.Company H1B SponsorshipRicoh USA, Inc. has a track record of offering H1B sponsorships, with 1 in 2026, 16 in 2025, 8 in 2024, 7 in 2023, 16 in 2022, 13 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.