[Remote] Senior Product Manager – K-12 Event Management

Note: The job is a remote job and is open to candidates in USA. Raptor Technologies is a school safety partner for 60,000 schools, providing SaaS and mobile technology solutions. They are seeking a Senior Product Manager to lead the EventSafe platform, focusing on product strategy, customer engagement, and cross-functional execution to drive revenue growth and enhance the K-12 events management experience.ResponsibilitiesOwn and evolve the EventSafe product strategy, roadmap, and vision aligned with Raptor’s revenue goals and K–12 market needsDefine short-, mid-, and long-term roadmap horizons, communicating priorities clearly to engineering, sales, marketing, and executive leadershipIdentify and evaluate new product opportunities in school events management, including ticket sales, access control, capacity management, and mobile attendee experiencesIdentify and evaluate cross-product opportunities to leverage other Raptor K–12 school safety products within the EventSafe platformLeverage AI-assisted product development lifecycle (AI-PDLC) practices throughout discovery, planning, and delivery — using AI tooling to accelerate research, requirement development, prioritization, and decision-makingWork directly with K–12 school administrators, athletic directors, activities coordinators, and other end users to deeply understand their needs for managing school events — from athletic competitions to performances to fundraisersConduct competitive analysis and market research across events management, ticketing platforms (both K–12-specific and general-purpose), and mobile event appsPartner with Product Marketing to understand market direction, competitive forces, and go-to-market strategyLeverage customers and prospects as active feedback partners on priorities, requirements, and product designCollaborate with a significantly scaled engineering team based in India; actively participate in team rituals and planning sessionsEmbrace modern AI-assisted product development lifecycle (AI-PDLC) practices with your team to drive project planning, backlog refinement, and requirement definition in partnership with the engineering teamWork in a hybrid model where you carry both strategic PM responsibilities and where you partner closely with engineering tech leads and the design team on project refinement, backlog prioritization, and project deliveryTravel periodically to India to build relationships with the engineering team, align on roadmap priorities, and accelerate delivery velocityDevelop and deliver realistic delivery timelines coordinated with product management, engineering, design, and stakeholder teamsManage the EventSafe product lifecycle from discovery through release, go-to-market, and post-launch optimizationDefine and track success metrics for adoption, engagement, and revenue generationPartner with Sales on training, positioning, and deal support for EventSafe opportunities both virtually and at in-person meetings or key clientsWork with customer success and professional services teams to ensure smooth implementations and strong customer experiencesEvaluate product usage data and analytics to continuously inform decision-makingMaintain high-frequency communication across technology, engineering, support, implementations, sales, and marketingPresent product plans, roadmaps, competitive analysis, and go-to-market strategies to executive leadershipServe as a strong product voice in go-to-market activities — supporting client-facing sales presentations, training and enabling Solution Engineers, and actively participating in pipeline and deal advancement alongside the sales teamSkills5+ years of software Product Management experience, with at least 2 years at the Senior PM levelDeep domain expertise in events management technology — including online ticketing, ticket sales platforms, event registration, access control, or event operations softwareStrong background in mobile app product management (iOS and/or Android); experience shipping mobile-first or mobile-native productsExperience working with offshore or distributed engineering teams; demonstrated ability to manage across time zones effectivelyStrong Agile/SDLC experience, including Jira or equivalent toolsProven ability to lead without authority — aligning cross-functional teams around a product visionStrong analytical and problem-solving skills with experience using data to drive product decisionsExcellent verbal and written communication skills; comfortable presenting to executive audiencesBachelor's degree or equivalent professional experienceDirect experience in K–12 education technology, particularly in the context of school events (athletics, performing arts, student activities, fundraising)Experience with SaaS-based ticketing or point-of-sale platforms, including payment processing and financial reconciliationFamiliarity with gate access, QR code scanning, or event capacity management systemsExperience in product roles at a company serving school districts or educational institutionsBenefitsRemote-first philosophyFlexible paid time offPaid parental leave11 Paid holidays per yearWorkplace flexibilityAffordable health coverage (medical, dental, vision), paid 100% for employee only medical401(k) employer contributionto help youplan for the futureCompany paid life insurance, STD, and LTDCompany OverviewRaptor Technologies is a developer of visitor management systems used to provide possible protection for every child in school. It was founded in 2002, and is headquartered in Houston, Texas, USA, with a workforce of 201-500 employees. Its website is https://www.raptortech.com/.Company H1B SponsorshipRaptor Technologies has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.