[Remote] Senior Product Manager I – Monetization & Billing

Note: The job is a remote job and is open to candidates in USA. Smartsheet has been empowering teams for over 20 years with innovative work management solutions. They are seeking a Senior Product Manager I – Monetization & Billing to oversee the systems and workflows defining how Smartsheet monetizes its products, ensuring seamless integration across product, sales, and finance systems.ResponsibilitiesOwn the product vision, roadmap, and prioritization for Order-to-Cash and monetization platforms across SmartsheetDefine how pricing, packaging, and monetization models (subscription, usage-based, consumption, multi-year agreements) are implemented across systemsPartner closely with Product Engineering, Sales Operations, and Finance stakeholders to understand monetization workflows, constraints, and opportunitiesSteward the end-to-end lifecycle from quote to provisioning to billing to revenue alignment across systemsDefine and evolve entitlement and provisioning models that connect the core product platform with GTM and billing systemsEnsure reliable integrations and data flows across Salesforce, product platforms, billing systems, and financial systemsTranslate complex monetization and pricing requirements into clear system-level decisions, tradeoffs, and prioritizationBalance flexibility for new business models with system integrity, auditability, and operational simplicityIdentify and resolve inconsistencies, inefficiencies, and risks across monetization workflows and system boundariesPartner with Engineering teams to design scalable, integration-driven solutions that support evolving SaaS and AI-driven business modelsEstablish and monitor metrics that track monetization system health, accuracy, and operational performanceCommunicate roadmap direction, tradeoffs, and system constraints clearly to senior leadership and stakeholdersSupport governance, readiness, and lifecycle planning for monetization-related system changes and enhancementsSkillsBachelor's degree in Business, Information Systems, Computer Science, or a related field — or equivalent practical experience7+ years of experience supporting enterprise systems as a Product Manager, Systems Analyst, or similar role, with increasing ownership and scopeStrong experience working within Order-to-Cash, billing, subscription, or monetization systems in a SaaS environmentDeep understanding of SaaS business models including subscriptions, usage-based pricing, consumption models, and revenue workflowsExperience working across multiple enterprise systems such as Salesforce, billing platforms, and financial systemsStrong systems thinking and ability to translate complex cross-system workflows and data flows into clear product direction and prioritization decisionsExperience translating evolving business models into scalable system capabilitiesStrong prioritization skills and comfort balancing business flexibility, technical constraints, and operational riskStrong analytical and both verbal and written communication skills with the ability to influence without authorityLegally eligible to work in the U.S. on an ongoing basisExperience supporting or enabling new pricing paradigms, monetization strategies, or platform transformations is strongly preferredAn advanced degree is a plus but not requiredBenefitsEmployer subsidized medical/vision and dental coverage for full-time employees401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Sick Time OffUS employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to Udemy online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S. (role specific)Company OverviewSmartsheet is a cloud-based work management platform that empowers collaboration, drives better decision-making, and accelerates innovation. It was founded in 2005, and is headquartered in Bellevue, Washington, USA, with a workforce of 1001-5000 employees. Its website is https://www.smartsheet.com.