[Remote] Senior Product Manager, Exteriors

Note: The job is a remote job and is open to candidates in USA. ServiceTitan is building the operating system for the trades and is seeking a Senior Product Manager for their Exteriors vertical. This role focuses on transforming how contractors manage their businesses by identifying operational gaps and developing AI-powered tools to enhance efficiency and control.ResponsibilitiesOwn the feature roadmap and delivery for production workflows in the Exteriors segmentMap the end-to-end workflow of enterprise customers to identify friction points, inefficiencies, and gaps that create rework, delays, or lost revenueLead customer discovery and market research to build deep fluency in how exteriors businesses actually operateTranslate complex, multi-step field operations into intuitive product experiences that work for office and field staffPartner with engineering and design to ship AI-powered features — including intelligent recommendations, automated workflows and agentic first experiences — that measurably reduce manual work for operators at scaleDefine, track, and communicate success metrics tied to efficiency gains, adoption, and customer outcomesWork across engineering, design, data, and GTM teams to align on advanced AI solutions and ship features that drive measurable business value for customersIdentify, track, and resolve cross-team dependencies before they become blockersSkills5+ years of product management experience, with a strong track record in B2B SaaSExperience owning operational, workflow, or field-service productsExperience serving construction, trades, or service businesses is a big plusSharp instincts for workflow analysis: you can walk through how a business operates, spot where things break down, and design solutions that actually fit the jobAbility to balance complex operational realities with a relentless focus on simplicity and ease of useData-driven approach to prioritization and decision-making, with the ability to define outcomes and measure impactStrong communication and stakeholder skills—you can bring clarity to complex problems and generate alignment across stakeholdersSelf-starter mentality: you take initiative, operate with ownership and urgency when necessaryBenefitsFlextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.Company OverviewServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing. It was founded in 2007, and is headquartered in Glendale, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.servicetitan.com.Company H1B SponsorshipServiceTitan has a track record of offering H1B sponsorships, with 13 in 2026, 54 in 2025, 49 in 2024, 45 in 2023, 73 in 2022, 64 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.