[Remote] Senior Product Manager, edX Commerce

Note: The job is a remote job and is open to candidates in USA. 2U is a company dedicated to transforming lives through higher education by providing access to world-class learning. They are seeking a Senior Product Manager to lead the commerce capabilities roadmap for the edX Marketplace, focusing on evolving the commerce foundation to support subscription-based learning and driving revenue growth through innovative features.ResponsibilitiesOwn the edX.org commerce capabilities product roadmap, from strategy through execution — including checkout, payment processing, billing, pricing, SKU management, and order managementLead product efforts to support the launch and ongoing maturation of the edX consumer subscription offering, including subscription billing flows, upgrade/downgrade paths, and pricing tier managementDefine and drive the product requirements to consolidate edX commerce onto a unified backend platform — enabling clean coexistence of subscription and a la carte purchasing models at scaleDevelop and execute a sequenced roadmap of revenue-driving commerce features, including dynamic pricing, multi-currency and geopricing, financial assistance, promotional capabilities, bundling, abandoned cart recovery, omni-channel purchasing, and in-cart personalizationPartner with engineering leadership to manage the transition from the current commerce infrastructure to a modernized commerce backend, ensuring continuity of the learner purchase experience throughoutDefine engineering backlog, technical requirements, and product features; lead cross-functional teams of engineering, data science, UX, and finance to design and deliver solutionsDevelop and manage to commerce KPIs and revenue targets — including checkout conversion rate, cart abandonment rate, payment success rate, and revenue per visitorEnsure commerce capabilities meet legal and compliance requirements across applicable markets, including payment regulations, VAT/taxation, and data privacy standardsRegularly measure and communicate impact and outcomes; adjust course based on data, experimentation, and market signalsInteract directly with learners, business stakeholders, and organizational leaders to understand emerging commerce needs and capture them in product memos, demos, and executive presentationsRepresent your team with edX and 2U leadership and external stakeholders including payment platform vendors and partnersUse your own product — be an edX learner and purchaser, and develop deep empathy for the commerce experienceSkills5–8 years of product management experience, with demonstrated ownership of ecommerce or commerce platform capabilities at a consumer web or marketplace companyExperience with promotional mechanics, bundling strategies, and in-cart personalizationExperience with A/B testing and experimentation in a commerce contextExperience with subscription commerce models — including billing infrastructure, pricing tiers, upgrade/downgrade flows, and subscription lifecycle managementDemonstrated track record of driving revenue outcomes through commerce product improvementsExperience navigating platform migrations or backend consolidation initiatives — you understand how to manage build decisions during a transition without creating technical debtStrong understanding of payment processing, checkout optimization, and order management systemsExperience with global commerce capabilities — multi-currency, geopricing, alternative payment methods, and localizationStructured and data-driven thinking with a strong bias to actionExperience partnering effectively with engineering, UX, data science, finance, and legal teams to deliver on an outcome-oriented commerce roadmapExcellent communication and cross-functional leadership skillsOutcome-focused — you build roadmaps around outcomes, not solutions, and pivot quickly when something isn't delivering valueExperience with agile software developmentFamiliarity with modern commerce platforms such as CommerceTools, Stripe, Braintree, Recurly, Viax, or similarFamiliarity with order to cash related architectures ranging from commerce platforms to price, tax, invoicing, ERPs, and the requisite data flows that power the aboveFamiliarity with security standards and protocols as they relate to commerce, payments, and PIIFamiliarity with commercial and payment related aspects such as fx rates and fees, taxes, and refundsExperience envisioning, designing, and prototyping delightful commerce experiencesBackground in marketplace, SaaS subscription, or online education productsExperience with A/B testing and experimentation in a commerce contextFamiliarity with payment compliance, PCI-DSS, VAT/GST, and global tax frameworksBenefitsMedical, dental, and vision coverageLife insurance, disability, and 401(k) employer matchFree snacks and drinks in-officeGenerous paid holidays and leave policies, including unlimited PTOAdditional time off benefits include: volunteer days, parental leave, and a company-wide winter breakCompany Overview2U is a cloud-based Software-as-a-Service platform that provides schools with the comprehensive operating infrastructure. It was founded in 2008, and is headquartered in Hyattsville, Maryland, USA, with a workforce of 1001-5000 employees. Its website is http://2u.com.Company H1B Sponsorship2U has a track record of offering H1B sponsorships, with 3 in 2025, 1 in 2024, 5 in 2023, 1 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.