[Remote] Senior Product Manager – Cloud Infrastructure & Platform

Note: The job is a remote job and is open to candidates in USA. Ditto is redefining how data moves at the edge, enabling developers to build resilient, real-time applications. As the Staff Product Manager for Cloud Infrastructure & Platform, you will own the product strategy and user journey across Ditto's cloud deployment models, engaging directly with customers and internal teams to deliver effective solutions.ResponsibilitiesOwn the product roadmap across Ditto's three deployment models (SaaS, BYOC, Self-Managed), ensuring a coherent and well-differentiated user journey for eachEngage directly with enterprise customers to understand their infrastructure environments, deployment constraints, security requirements, and operational expectations, and translate those into clear product requirementsWork closely with GTM and field teams to support active and prospective deployments, providing product-level guidance on deployment architecture, configuration, and tradeoffsDefine and maintain the product backlog for cloud infrastructure and platform, prioritizing work that improves deployment experience, operational reliability, and customer self-sufficiencyDevelop deep expertise in customer deployment patterns across AWS, Azure, and GCP, including government and restricted cloud environments, and understand the operational requirements those environments imposePartner with engineering to deliver platform capabilities that reduce deployment friction, improve observability, and enable customers to run Ditto reliably at scaleCollaborate with security, compliance, and enterprise sales teams to support customers operating in regulated or restricted environmentsServe as the internal expert on deployment topology and cloud infrastructure, educating field teams and customers on Ditto's capabilities, limitations, and best practices across deployment modelsDefine success metrics for deployment experience and operational health, and track progress against themRepresent customer and field feedback internally to influence platform architecture and infrastructure prioritiesSkillsBachelor's degree in Computer Science, Engineering, or equivalent experience, with strong grounding in cloud infrastructure, distributed systems, or enterprise software7+ years of Product Management experience, with a focus on infrastructure, platform, or developer-facing productsHands-on experience owning or shipping products across SaaS, BYOC, and self-managed deployment modelsDirect experience with government or restricted cloud environments and the operational and security requirements associated with themDeep working knowledge of AWS; ability to reason about VPC design, IAM, compute, storage, and networking primitives in the context of customer deploymentsTechnical fluency to engage credibly with infrastructure and platform engineers on architecture decisions, deployment tradeoffs, and operational requirementsExperience working directly with enterprise customers and field teams on complex deployment engagements, including requirements gathering and solution framingStrong communication skills for presenting to both technical and executive audiences, and for translating between customer needs and engineering executionExperience with modern cloud infrastructure and containerized deployment environmentsUS-based and authorized to work in the United StatesWillingness to travel once a quarter for company meetups and customer engagementsWorking knowledge of Azure and/or GCP, including Azure Government or Google Public Sector environmentsFamiliarity with compliance frameworks or certification processes relevant to regulated industries or government deploymentsFamiliarity with Kubernetes and HelmBackground in edge computing, IoT, or distributed systems where data residency and offline operation are first-class concernsExperience with observability tooling (metrics, logging, tracing) and helping customers instrument cloud-deployed servicesPrior experience at a startup scaling a platform product across enterprise deployment segmentsExperience working in remote, globally distributed teamsBenefitsCompetitive salaries and meaningful equityHealth, dental, vision, life, and disability insurance401(k)Flexible spending accountsFlexible time offRemote workAccess to Atlanta and San Francisco offices if you ever want a place to work or meet up with teammatesCompany OverviewDitto allows teams to collaborate on consistent and effective copy. It was founded in 2019, and is headquartered in San Francisco, California, USA, with a workforce of 2-10 employees. Its website is http://dittowords.com.