[Remote] Senior Product Manager, Clinical Optimization

Note: The job is a remote job and is open to candidates in USA. Teladoc Health is a highly-collaborative, fast-paced, innovative environment where you’ll find your excitement building as you’re both challenged and gratified by progress, every day. We are hiring a Senior Product Manager, Clinical Optimization, who takes an AI forward approach to modernize the tech-enabled workflows that support virtual care delivery across clinical specialties.ResponsibilitiesOwn product strategy and roadmap for clinical optimization capabilities across scheduling, provider availability, workforce optimization, and EMR-enabled workflowsExercises independent judgment in methods, techniques, and evaluation criteria for obtaining resultsIdentify and prioritize high-impact opportunities to improve provider capacity, care team efficiency, member access, and operational performanceDrive 0→1 product discovery and execution for new capabilities that can scale across clinical specialties for different pool of providers (W2s and 1099s)Translate complex clinical and operational workflows into clear product requirements, success metrics, and scalable platform capabilitiesManage a prioritized product roadmap that addresses product needs and aligns with overall company objectivesPartner with engineering, design, clinical operations, informatics, data, analytics, and business stakeholders to move from problem definition to launch and iterationDrive integrations across EMR/EHR and non-EMR platforms, including FHIR/HL7 and SMART APIs, data exchange, workflow handoffs, and operational toolingExplore opportunities to use automation, AI/ML, data, and platform capabilities to reduce manual work, improve decision-making, and simplify care deliveryUse data, user feedback, and business context to prioritize outcomes over activity and measurable impact over feature outputInfluence senior leaders and cross-functional stakeholders through clear storytelling, structured tradeoff discussions, and data-backed recommendationsEnsure solutions are clinically appropriate, operationally scalable, trustworthy, and aligned with business and patient impactTranslates complex data and requirements into understandable communications to different audiencesParticipate in a culture of learning and growingSkills5+ years of product management experience, ideally in healthcare, digital health, enterprise SaaS, platform products, or regulated environmentsExperience building or scaling products that support complex workflows across multiple platforms such as scheduling, provider operations, care delivery, workforce optimization, capacity management, or operational efficiencyBackground working with healthcare, digital health, EMR/EHR platforms, provider workflows, or clinical operationsFluency with API-based integrations, platform interoperability, cross-system workflows, and technical tradeoff discussionsExperience leveraging AI-enabled tools, automation, analytics, or workflow technologies to improve product execution, operational efficiency, decision-making, or user workflowsStrong product judgment, including the ability to evaluate build-vs-partner opportunities and make pragmatic recommendations based on user needs, scalability, speed, cost, and long-term platform fitAbility to influence senior leaders and executives through compelling storytelling, crisp communication, and data-backed argumentsComfort working in a fast-paced environment with high ambiguity, evolving priorities, and complex cross-functional dependenciesStrong empathy for users and a collaborative mindset across clinical, operational, technical, and business teamsProven ability to drive 0→1 product initiatives from ambiguous problem spaces through launch, adoption, and measurable impactBenefitsPerformance bonusBenefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026Flexible Vacation Policy, intended for rest, relaxation, and personal time80 hours of Paid Sick, Safe, and Caregiver Leave annuallyCompany OverviewTeladoc is a telehealth platform that offers primary care, mental health, and chronic condition management services for patients. It was founded in 2002, and is headquartered in Purchase, New York, USA, with a workforce of 5001-10000 employees. Its website is https://teladochealth.com.