[Remote] Senior Product Manager (AI Care Management)

Note: The job is a remote job and is open to candidates in USA. Pair Team is building a new kind of healthcare system that emphasizes the importance of social determinants of health. As a Senior Product Manager, you will drive the product vision and roadmap for the AI agent platform, collaborating with engineering and clinical operations to enhance care delivery while reducing administrative burdens.ResponsibilitiesPartner with product leadership to define and drive the Pod-Agents roadmap, from discovery through pilot, GA, and ongoing iteration. You'll contribute to strategy, own the specs, and drive execution on one of our most technically ambitious product areasPartner closely with our CMO and clinical operations team to deeply understand how care managers work, where AI can genuinely help, and where humans need to stay in the loopDefine what good looks like for AI agent features, including evaluation frameworks, success metrics, and feedback loops that tell you whether the product is actually working in the fieldWrite clear, opinionated specs that give engineers and designers the context they need to build the right thing: not requirements documents, but decision documentsNavigate ambiguity with structure. This is greenfield product work in a regulated domain – you'll make good calls with incomplete information, and know when to slow down and learn more before moving forwardOwn the cross-functional alignment across Pod-Agents, ECM, and Access, driving the shared understanding of what we're building, why it matters, and how it connects to Pair Team's broader care delivery model and partner programsKeep stakeholders informed and united at every stage — writing crisp updates, running efficient reviews, and managing across clearly so leadership always has the context they need and the team stays focused on buildingSkills4+ years of product management experience, with at least 2+ years in healthcare, care delivery, or a similarly regulated and complex domainA track record of owning a product area end-to-end - driving roadmap execution and influencing outcomes across Engineering and Clinical stakeholdersExperience building products that touch clinical workflows, whether for care managers, clinicians, health plans, or patientsExperience shipping AI or ML-powered features with hands-on involvement in defining evaluation criteria, success metrics, and post-launch iterationStrong written communication. You write specs that move teams forward and can explain complex tradeoffs clearly to both technical and non-technical audiencesComfort with compliance and regulatory constraints as first-class product inputs, not afterthoughtsDomain-Fluent Clinical Builder. You've built products that touch real care workflows, for care managers, clinicians, health plans, or patients, and you take clinical context seriouslyStrong Senior-Level IC. You operate with independence and conviction expected at this level. You can walk into an ambiguous problem space, develop a clear POV, and drive executionAI Product Pragmatist. You've shipped AI or ML-powered features and you understand what makes them hard: evaluation, uncertainty, hallucination risk, and the gap between what works in a demo and what works in productionClear Thinker, Strong Writer. You write specs that people actually read. You can distill complex tradeoffs into clear recommendations for engineering, clinical leadership, and executivesRegulatory-Aware. You've navigated compliance constraints, including HIPAA, CMS requirements, and value-based care structures, as a real part of product designExperience with Medicare Advantage, Enhanced Care Management (ECM), D-SNPs, or similar Medicaid/Medicare programsBackground building tools for complex care populations, including dual-eligible, Medicaid, or high-acuity patientsFamiliarity with agentic AI systems, LLM-based product development, or clinical decision support toolsExperience at a value-based care company, care management organization, or digital health startupBenefitsEquity compensation packageFlexible vacation policy – take the time you need to rechargeComprehensive health, vision & dental insurance$50 employer contribution to active HSA accounts401k through GuidelineLife insurance and AD&DWork entirely from the comfort of your own homeMonthly $100 work from home expense stipendWe provide the equipment needed for the roleOpportunity for rapid career progression with plenty of room for personal growth!Company OverviewPair Team is an end-to-end operations platform that connects vulnerable patients to local care teams. It was founded in 2019, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://pairteam.com.