[Remote] Senior Product Manager

Note: The job is a remote job and is open to candidates in USA. Veracross is a SaaS-based School Information Systems provider focused on independent K-12 schools worldwide. They are seeking a Senior Product Manager to oversee the admissions journey, ensuring a seamless experience from inquiry to enrollment, while collaborating with various teams and utilizing metrics to improve the product.ResponsibilitiesEnd-to-end admissions flow. Inquiry, application, review and decisioning, enrollment contracts, and re-enrollment through financial aid decisions— owned as a single connected journey, not a set of disconnected formsIntegrations and handoffs. Clean connections between admissions, enrollment, financial aid, billing, and the student record — so a family is one family, not fiveDiscovery and roadmap. Spend time with admissions directors, business managers, and enrollment teams to understand the work, define the problems worth solving, and ship in priority orderMetrics that matter. Funnel conversion, application completion, time-to-decision, financial aid turnaround, re-enrollment yield — and the operational metrics that tell us our product is actually saving schools timeCross-functional partnership. Day-to-day work with engineering and design on your squad, plus close partnership with customer success, support, implementation, sales, and marketingSkills3-5 years of product management experience shipping software to real users, ideally B2B SaaSA track record of owning a product area end to end — discovery, scoping, shipping, and iterating based on what you learnStrong customer instincts. You spend real time with users, write down what you hear, and can tell the difference between a feature request and the underlying problemComfort with workflow-heavy products. You can hold a multi-step, multi-stakeholder process in your head and reason about where it breaksData fluency. You can pull your own numbers, build a basic funnel, and use metrics to prioritize — not just to report after the factClear, concise writing. PRDs that engineers want to build from. Updates that stakeholders actually readA bias toward shipping. You'd rather get something useful in front of customers and learn than perfect a spec for another monthAuthorized to work in the USExperience in EdTech, K-12, higher ed, or another mission-driven domainFamiliarity with admissions, enrollment, or financial aid processes — as a PM, an operator, or a former school employeeExperience with complex calculation engines, eligibility logic, or workflow products with branching statesComfort working closely with finance or business office stakeholdersBenefits3 weeks of vacation per year14 paid holidays per year (including the week off between Christmas and New Year's Eve)56 Hours of paid sick leave annuallyTop tier benefits -Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel BenefitsCompany OverviewInformation and Learning Management Software for Independent Schools It was founded in 2002, and is headquartered in Wakefield, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.veracross.com.