[Remote] Senior Product Manager
Note: The job is a remote job and is open to candidates in USA. CivicActions is a mission-minded company focused on helping the government deliver better services through modern software practices. They are seeking a Senior Product Manager to translate product vision into prioritized deliverables and manage the end-to-end success of digital products that integrate user needs with client stakeholder goals.ResponsibilitiesBuild strong relationships with the project team, our clients, and everyone within the product management practice area, creating trust and guiding decision-making. Act as a confident consultant to guide clients toward evidence-based, human-centered product decisionsWork and collaborate with an agile team of engineers, designers, quality assurance, accessibility, and business stakeholders to capture and translate needs into deliverablesFacilitate client meetings to understand product users, priorities, product principles, and features, and gather their feedback and buy-in. Confidently take charge to drive consensus when handed vague feedback or rigid, top-down mandatesMake decisions about priorities, complexity, user needs, business value, and timelines to define and maintain a single source of truth product roadmap that integrates both UX discovery and engineering executionOwn the product backlog, ensuring it aligns with the scope and vision outlined in the product roadmap through refinement and beyondBe a champion of the user experience and cultivate a collaborative, mission-driven team cultureSkillsMust pass a federal background checkNine (9) years of experience in roadmapping and shipping successful digital products in an agile environmentBachelor degree or equivalent of four (4) additional years of digital services experienceCertification in Product Management with a focus on IT, Agile, or similarExperience managing communications and expectations between a high-performing team and multiple client stakeholdersExperience with the end-to-end operational process of guiding a product or service throughout its entire product life cycleDemonstrated ability to communicate and operationalize best practices while developing products and servicesExperience with AgileBenefitsFully remote work (always)Comprehensive medical, dental, vision, life, and disability coverage for employees, with company contributions toward dependent coverage401(k) with a 3% company contributionFlexible time off policy12 weeks paid parental leaveAnnual professional development stipend, $1,200Annual technology stipend, $820Employee growth plans, appreciation programs, and company summits to support connection and career developmentCompany OverviewCivicActions provides digital government services to federal, state and local agencies. It was founded in 2004, and is headquartered in Berkeley, California, USA, with a workforce of 51-200 employees. Its website is https://civicactions.com.